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Administrator Guide
Last Updated: 2024-05-31
Steps: Set Up Customer Payments and Deposits from Bank Statements

Steps: Set Up Customer Payments and Deposits from Bank Statements

This functionality enables you to automate the process of recording customer payments and deposits from bank statement lines and reconciling the deposits.
After you record a bank statement, you can configure rule sets to define the criteria for mapping the bank statement line to the customer payment. You can then link the rule sets to a bank account and run the schedule job that checks if the bank statement line matches the defined rules.
  1. Access the
    Create Bank Account
    or
    Edit Bank Account
    task.
    Security:
    Set Up: Bank Entity
    domain in the Banking and Settlement functional area.
    • Select a payment rule set in the
      Customer Payment Rule Set
      prompt under the
      Reconciliation Configuration
      section. Ensure that it’s for the
      Bank Statement Format
      defined for the bank account.
    • Ensure that the
      Primary Account Usage
      has a
      Customer Payment
      type when using a payment rule set.
    • Ensure that you have a
      Company
      in the
      Organization
      prompt and not
      Company Hierarchy
      when using a payment rule set.
    • The business process approval initiates only during a new bank account creation.
    • For mass transactions, you can use these web services:
      • Get Bank Accounts
      • Put Bank Account
      • Submit Bank Account
  2. (Optional) Access the
    Auto-Apply Customer Payments
    task.
    Security:
    Process: Customer Payment Auto-Application
    domain in the Customer Accounts functional area.
    Run the auto-apply job to apply the recorded customer payment for an unpaid customer invoice. This functionality will work only if there is a remit-from customer information with an exact match and the
    Ready for Auto-Apply
    flag is enabled. See Steps: Apply Customer Payments Automatically