Establish a Merchant Account

Set up a bank account to accept credit card payments.

Create a merchant account to establish CyberSource as your payment service provider and specify the bank accounts that receive payment deposits.

If you use separate bank accounts for different payment types, you can create more than 1 merchant account with CyberSource. Assign the same CyberSource payment integration to each bank account that receives payment deposits.

Access the

Maintain Merchant Accounts

task.

At the

Payment Service Provider

prompt, keep the default value of CyberSource
and click

At the

Payment Provider Profile URL Destination Control

prompt, select the Token Management Service
(TMS) option.

If you don’t configure the TMS option for the payment URL, Workday defaults to the legacy Virtual Terminal (Secure Storage)
for generating URLs on the customer profile.

Workday automatically updates the

Payment Provider Profile URL

in the

Credit Card Profile

table on the

Banking Information

tab of the customer

Profile

with this selection.

Add a row to the

Merchant Accounts

grid.

If you are in test mode with CyberSource, leave the

Production Mode

check box cleared. Select the check box only when you’re ready to put the account into production.

This check box determines whether the links from Workday to CyberSource take you to the CyberSource test or production URL. This setting doesn’t affect the integration endpoints.

Enter your

Merchant Account ID

as provided by CyberSource.

At the

Financial Account

prompt, select the bank account that receives credit card payments.

When you’re ready to put this merchant account into production, select the

Production Mode

check box. Workday then provides links to the CyberSource production URL.

Create multiple profiles in CyberSource with the

Upload Customer Credit Card Profiles

task. You can also click

Add Credit Card Information

in an individual customer record to create a single profile.