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Administrator Guide
Last Updated: 2023-06-23
Establish a Merchant Account

Establish a Merchant Account

Set up a bank account to accept credit card payments.
Create a merchant account to establish CyberSource as your payment service provider and specify the bank accounts that receive payment deposits.
If you use separate bank accounts for different payment types, you can create more than 1 merchant account with CyberSource. Assign the same CyberSource payment integration to each bank account that receives payment deposits.
  1. Access the
    Maintain Merchant Accounts
    task.
  2. At the
    Payment Service Provider
    prompt, keep the default value of
    CyberSource
    and click
    OK
    .
  3. Add a row to the
    Merchant Accounts
    grid.
  4. If you are in test mode with CyberSource, leave the
    Production Mode
    check box cleared. Select the check box only when you’re ready to put the account into production.
    This check box determines whether the links from Workday to CyberSource take you to the CyberSource test or production URL. This setting doesn’t affect the integration endpoints.
  5. Enter your
    Merchant Account ID
    as provided by CyberSource.
  6. At the
    Financial Account
    prompt, select the bank account that receives credit card payments.
  • When you’re ready to put this merchant account into production, select the
    Production Mode
    check box. Workday then provides links to the CyberSource production URL.
  • Create multiple profiles in CyberSource with the
    Upload Customer Credit Card Profiles
    task. You can also click
    Add Credit Card Information
    in an individual customer record to create a single profile.