Configure the Interview Business Process
When a candidate reaches the Interview stage in Workday, you can configure a workflow that enables you to:
- Schedule multiple interviews with 1 or more interviewers.
- Collect candidate feedback from interviewers.
- Forward candidate feedback to a decision-maker, who can then move forward or decline the candidate.
You configure this workflow by adding steps to the
Interview
business process. You can also specify what information you want to require when scheduling an interview or collecting feedback from interviewers.Workday enables you to use these combinations of Action steps:
- Schedule Interview>Manage Interview Feedback>Make Interview Decision(recommended)
- Schedule Interview>Rate Interview>Make Interview Decision
- Schedule Interview Team>Rate Interview>Make Interview Decision
- Access theInterviewbusiness process.
- From the related actions menu of theInterviewbusiness process, select .Select the security groups that can perform specific actions and business process steps.
- From the related actions menu of theInterviewbusiness process, select .As you complete this step, consider:Business Process StepDescriptionSchedule Interview TeamThis step doesn't work with Microsoft® Outlook or Google Calendar.Schedule interviews for a specific job application. You can schedule multiple interviews with 1 or more interviewers. Workday doesn't populate interview teams created using theManage Interview Scheduling Settingstask for this step.Schedule InterviewSchedule interviews for a specific job application. Workday automatically populates the interview team from theManage Interview Scheduling Settingstask.Interviewers who use Outlook or Google Calendar receive a meeting invitation. For other interviewers, you can configure a custom notification on this business process step.Rate InterviewWorkday sends theRate Interviewtask to the interviewers' My Tasks.Workday no longer recommends using this step in your interview process.Manage Interview Feedback, as an alternative, provides more features and greater flexibility.Manage Interview FeedbackManage Interview Feedbackis aShared Participationtype step. Workday initiates 2 tasks in My Tasks:
- Manage Interview Feedback: Track the progress of the interview, including:
- Feedback.
- Returning feedback to interviewer.
- Rescheduling.
- Initiating the next action step.
- Give Interview Feedback: Interviewers add ratings and comments, providing feedback about the candidate. Workday sends theGive Interview Feedbacktask to My Tasks for the security group defined on the security policy for theSelf-Service: Give Interview Feedbackdomain. Example: Contingent Worker As Self or Employee As Self.
Once you add this step and clickConfigure Shared Participation Step, you can:- Add a step delay in theParticipant Detail Step Delaysection. This delay controls when recipients receive their allocated tasks in My Tasks.
- Use theMaintain Custom Validationstask to configure custom validation rules.
If you configure questionnaires on the Interview business process, the results don't display on theQuestionnaire Resultstab of the candidate profile.Make Interview DecisionMove the candidate to the next stage in the recruiting workflow or decline their job application. We recommend that you makeMake Interview Decisionthe completion step.