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Workday User Guide
Last Updated: 2023-09-08
Reference: Empty States in People Analytics

Reference: Empty States in People Analytics

Empty states can appear in the
People Analytics
report if:
  • There is a misconfiguration of the application.
  • There are no KPIs or focus insights to display after you apply filters.
  • Storyteller did not find any statistically significant data to report on for specific content.
  • A technical error occurs, such as an error while trying to load your data.
  • Security settings restrict your view access to specific content.
The table lists scenarios when empty states can appear.
Category
Scenarios
Image and Message
Details
People Analytics
report - Misconfiguration and Technical Errors
  • People Analytics
    report displays an empty state.
  • After the
    People Analytics
    report loads, empty states display for select content.
Power Plug Image
We had trouble loading your data. Try again later or contact Workday Support to resolve the issue.
Contact your People Analytics Administrator for support.
KPIs - Misconfiguration, Security, Calculation, and Filtering
  • KPI card displays an empty state.
  • KPI card displays an empty state after filters are applied.
File Folder Image
We can't calculate this KPI, because this area of your organization doesn't have the eligible headcount.
  • Empty states might display due to misconfiguration. Contact your People Analytics Administrator for support.
  • Empty states might display as a result of security settings applied to your configuration.
  • Empty states might display if there is no data to show in the filtered view. For example, if there are no managers included in the filtered view, an empty state will display for the KPI Span of Control.
KPIs - Detailed Data - No Data
  • Detailed Data
    tab on a KPI card displays an empty state.
File Folder Image
We didn’t detect any statistically significant data to report.
An empty state might display on the
Detailed Data
tab if there is no relevant data to display.
Example: People Analytics displays a KPI on Female Representation for the card’s Focus Group (dimensions Vancouver and Montreal). However, there is no detailed data to show for this KPI because 100 percent of the workers in Vancouver and Montreal are Gender = Male and the metric calculation uses Gender = Female.
Example: When you are on the
Detailed Data
tab on a KPI card, you can click on a specific month in the Trend Chart. This refreshes the detailed data records to match the selected month. If there is no data for the selected month, People Analytics displays an empty state on the
Detailed Data
tab.
KPIs - Detailed Data - Security
  • Detailed Data
    tab on a KPI card displays an empty state.
Lock Image
Data is hidden to protect employee identities.
Empty states might display as a result of security settings set by your People Analytics Administrator.
Focus Insights - Misconfiguration, Security, Calculation, and Filtering
  • An empty state displays under a given business question. Focus insights do not display.
  • After applying filters on a topic tab, an empty state displays under a given business question. Focus insights do not display.
File Folder Image
We didn’t detect any statistically significant data to report.
  • Empty states might display due to misconfiguration. Contact your People Analytics Administrator for support.
  • Empty states might display as a result of security settings applied to your configuration.
  • Empty states might display if Storyteller did not find anything statistically significant to report on. For example, there were no significant gaps in female representation at the time Storyteller processed the data and therefore an empty state displays for the business question [What are key trends in female representation?].
  • Empty states might display if there is no data to show in the filtered view. For example, if there are no managers included in the filtered view, an empty state displays for the business question [What are outliers in span of control?].
Focus Insights - Detailed Data - No Data
  • Detailed Data
    tab on a focus insight card displays an empty state.
File Folder Image
We didn’t detect any statistically significant data to report.
Empty states might display on the
Detailed Data
tab if there is no relevant data to display.
Example: People Analytics displays a focus insight for the business question [What are key trends in female representation?] for the card’s Focus Group (dimensions Vancouver and Montreal). However, there is no detailed data to show for this focus insight because 100 percent of the workers in Vancouver and Montreal are Gender = Male and the metric calculation uses Gender = Female.
Example: When you are on the
Detailed Data
tab on a focus insight card, you can select a specific month using the drop-down select. This refreshes the detailed data records to match the selected month. If there is no data for the selected month, People Analytics displays an empty state on the
Detailed Data
tab.
Focus Insights - Detailed Data - Security
  • Detailed Data
    tab on a focus insight card displays an empty state.
Lock Image
Data is hidden to protect employee identities.
Empty states might display as a result of security settings set by your People Analytics Administrator.
Focus Insights - Top Drivers - No Data
  • Top Drivers
    tab on a focus insight displays an empty state.
  • After the
    Top Drivers
    tab on a focus insight loads, empty states display for select content.
File Folder Image
We didn’t detect any statistically significant data to report.
An empty state might display on part of the
Top Drivers
tab if there is no relevant data to display.
Example: For a focus insight on Female Representation, there are no dimensions that contribute to higher female representation in the card’s Focus Group.
An empty state might display on the entire
Top Drivers
tab if there is no relevant data to display.
Example: For a focus insight on Female Representation, there are no dimensions that contribute to higher female representation in the card’s Focus Group. There are also no dimensions that scored lower for female representation in the card’s Focus Group.
Visualizations - Misconfiguration, Calculation, and Filtering
  • Visualizations display an empty state.
  • Visualizations display an empty state after filters are applied.
File Folder Image
We didn’t detect any statistically significant data to report.
  • Empty states might display due to misconfiguration. Contact your People Analytics Administrator for support.
  • Empty states might display as a result of security settings applied to your configuration.
  • Empty states might display if there is no data to show in the filtered view. For example, if there are no managers included in the filtered view, an empty state will display for the visualization Managers vs Individual Contributors by Job Family Group.
Visualizations - Security
  • Visualizations display an empty state.
  • Visualizations display an empty state after filters are applied.
Power Plug Image
This viz has a field that the data source cannot support.
Empty states might display as a result of security settings set by your People Analytics Administrator.
VIBE Index tab - Filtering, Security
  • VIBE Index cards display empty states.
  • After applying filters on the VIBE Index tab, the VIBE Index cards display empty states.
File Folder Image
We had trouble retrieving your data. If the issue occurs without filters applied, contact your Workday administrator to verify your security settings.
  • Empty states might display if there is no data to show in the filtered view. For example, after applying filters, a given intersection does not contain the minimum number of workers required to calculate VIBE metrics.
  • Empty states might display as a result of security settings applied to your configuration.
VIBE Index tab - Misconfiguration of Required Fields
  • VIBE Index cards display empty states.
File Folder Image
Some of the required fields for the VIBE index aren't mapped. Contact your Workday administrator to resolve this issue.
Contact your People Analytics Administrator for support.
VIBE Index tab - Misconfiguration of Intersections
  • VIBE Index cards display empty states.
File Folder Image
We found an inconsistency in the minimum number of intersections/groups. If the issue occurs without filters applied, contact your Workday administrator.
Contact your People Analytics Administrator for support.
VIBE Index tab - Misconfiguration
  • VIBE Index cards display empty states.
File Folder Image
We had trouble calculating the VIBE Index. If the issue occurs without filters applied, contact your Workday administrator to verify configuration settings.
If the issue occurs without filters applied, contact your People Analytics Administrator for support.
VIBE Index tab - Misconfiguration
  • VIBE Index cards display empty states.
File Folder Image
Your data doesn't meet the data history requirement for People Analytics. If the issue occurs without filters applied, contact your Workday administrator to verify configuration settings.
If the issue occurs without filters applied, contact your People Analytics Administrator for support.
VIBE Index tab - Misconfiguration and Technical Errors
  • VIBE Index cards display empty states.
File Folder Image
We had trouble retrieving your configuration details. If the issue doesn't resolve immediately, contact your Workday administrator.
Contact your People Analytics Administrator for support.