Provide Question Feedback
Suppliers submit responses to your questionnaire.
You can provide feedback to suppliers on your questionnaires when misunderstandings or mistakes occur. Question feedback enables you to communicate with suppliers and request updates question-by-question directly within their submitted responses. Giving feedback makes reviewing supplier submissions more efficient and accurate, and helps streamline the communication process.
You can only provide question feedback while an event is published.
- Access theSupplierssection of your event.
- Click a supplier name to open theInvited Supplierside panel.
- ClickView Bidto open a supplier response.
- ClickViewto review responses to your questionnaire in theResponse Sheetssection of the supplier bid.
- SelectAdd Feedbackfrom the side panel.
- Enter your requests for clarification into the fields next to each question, where applicable.
- Select thePrepare Summarybutton to save and summarize your comments.
- On theQuestionnaire Feedbackpage, set a new submission deadline for the supplier and draft an email to provide further details or clarification of your update request.
View the history of supplier responses by accessing the questionnaire responses on their resubmitted bids.