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Create and Manage Feedback Questions

Create and Manage Feedback Questions

Security:
Set Up: Employee Reviews
 domain in the Performance Enablement functional area.
The
Manage Feedback Questions
 task enables you to create a library of questions for feedback templates that are used for requested feedback and feedback for employee reviews.
To generate both qualitative and quantifiable feedback, you can create questions with these answer types:
  • Text.
  • Multiple choice single-select.
  • Multiple choice multi-select.
  • Date.
  • Number.
  1. Access the
    Maintain Question Tags
     task.
    Create question tags to associate feedback questions to.
  2. Access the
    Manage Feedback Questions
     task.
  3. Click
    Create New Question
    .
    When you create a question, consider:
    Option
    Description
    Question Body
    You can format your question body with rich text options.
    Possible Answer
    For each multiple choice question, enter 2 to 25 options.
    Each possible answer must be unique.
    Score
    For multiple choice questions, you can add a
    Score
     beside each
    Possible Answer
    .
    Scores can be any positive or negative integer. Workday calculates the total score for completed feedback questions by adding the integers for the selected answers.
    Question Tags
    You can associate multiple tags with a question.
  4. (Optional) Click
    Edit Question
     to update the question.
    If the question is used in a feedback template, you can edit the
    Question Name
     and
    Question Tags
     only. If the question isn't used in a feedback template, you can edit all question attributes.
  5. Click the number in the
    Usage
     column of the
    Manage Feedback Questions
     report to find out what templates currently use the question.
  6. To delete a question, select
    Delete Question
     from the
    Edit Question
     drop-down.
    You can only delete questions that haven't been used in a feedback event (marked
    No
     in the
    Used in Feedback
     column).
You can add your questions to feedback templates.
You can have a question that's not being used in a feedback template but you're unable to delete it. You can create a question, add it to a template and use it in a feedback event, and then later remove the question from the template. In this case, the
Usage
 column indicates zero and the
Used in Feedback
 column indicates
Yes
. Although the
Usage
 column indicates that the question isn't currently used in a template, you can't delete the question because it's been used in a past feedback event.