FAQ: Transformation and Change Question Set

What does the question set cost?: The question set is available at no additional cost for all Workday Peakon Employee Voice customers.

Do the questions help measure unplanned or planned changes in my organization?: Workday Peakon Employee Voice has developed standard questions to reflect both types of change. Because many customers are likely to use the standard questions for both types, the distinction comes from the open comments that go along with the response. However, if your organization wants to understand a specific, short-term change, (Example: merger with company X
) then we have wording that is more appropriate to specific programs.

Does this question set require use with engagement questions or is it standalone like the I&D module?: It's standalone. While successful transformation is likely to benefit engagement, we don't consider it as an engagement driver.

When would it be best for me to implement these questions? Do they require use in a clearly defined change process or should they by part of a regular question-set?: Change is constant in any organization. It's up to the individual organization to decide when to ask the questions. Example 1: You survey just twice a year, you might want to ask the questions in full, together with other question sets. Example 2: You want to introduce the questions within the normal question set, or to ask them all at once as a one-off, or about a particular event.

Can we issue the question set to particular departments or for cross function (matrix) teams?: Yes, you have control over who you ask the questions to and when.

Is the database also made up of a variety of industries to compare against?: Once we have more customers using the new question set, we can then gather data on industries to develop benchmarks for you.

Can we opt into the question set but then select to use them later?: Yes. You can simply select which ones you want to add, or add some and remove them later from the question pool.
Can we prescribe and issue an action plan based on the results of an individual leader? Can we customize the plan once pushed?: Currently, companies can suggest actions to leaders for Engagement.
If we have a specific transformation (Example: M&A) - can we tweak the text of each question to name it Mergers and Acquisition instead of Transformation and Change?: Yes. We've created the questions to support you in general or specific types of transformation and change. As the survey is available in a multitude of languages, you'll need to make the changes on each language that your company uses. When an employee completes their survey in that specific language, they'll see the edited version of the question. Because of external benchmarking, any edit shouldn't change the meaning or sentiment of the question.

Can you manage the questions for a specific change project or program? If you can, is it possible to direct those questions to specific recipients of that project or program?: We also have a set of questions that you can use for specific change projects. You can direct these questions to specific segments once you set up your survey schedules. Targeting questions to include or exclude specific employee groups enables you to include all employees on the same schedule. Targeting also provides different groups with a slightly different question set, depending on their needs.

Can we have different questions for different audiences? Example: Department A is going through leadership change while department B is going through major software deployment.: Depending on your circumstances, you can create custom questions based on the standard Transformation and Change questions to help you to target specific segments.
Can I add custom sub questions?: It's possible to add up to 5 custom questions per driver. Exercise caution, as it will affect participation on this question, because it will take longer for all questions to reach each employee.