FAQ: What Do I Need To Translate Manually?
Peakon translates standard questions and messages into all supported languages.
Customers are responsible for adding their own translations when they:
- Create custom questions.
- Edit standard questions.
- Edit standard messages. Example: Survey email subject line and body.
If you've restricted your surveys to specific languages, you only need to provide translations in those languages.
If you're using multiple survey languages and haven't provided translations for custom questions and messages, they will display to the end-user in the language you wrote them in.
If no translation exists for English (US) and French (CA), they will use the English (UK) and French (FR) translations (when selected in surveys), respectively. To prevent this, add translations in the English (US) and French (CA) fields too.