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Administrator Guide
Last Updated: 2026-01-09
Reference: Sana Self-Service Agent Capabilities

Reference: Sana Self-Service Agent Capabilities

You can view high-level feature descriptions for the capabilities in this product area.

Sana Self-Service Agent

Supports workers by facilitating the retrieval of information and the execution of basic self-service tasks. This functionality includes the ability to:
  • Retrieve self-service information from diverse knowledge and data sources.
  • Execute basic employee or manager self-service actions and requests.