Reference: Conversational Applicant Tracking System (ATS) Capabilities

You can view high-level feature descriptions for the capabilities in this product area.

Supports the management and automation of the talent acquisition lifecycle, from job creation and candidate sourcing to interview scheduling, offer management, and initial onboarding. This functionality provides the ability to:

Accommodate system-wide review layers for talent acquisition related documents, including new jobs and offer letters.
Build integrations to job boards and referral systems.
Facilitate candidate sourcing and application by managing the full job lifecycle (creation, editing, and distribution to career sites and general job boards) and supporting conversational application methods.
Manage and track candidates as they advance through the pipeline, including moving candidates across jobs.
Manage employment offers for all positions.
Support automation of the progression of a candidate's application based on collected data and manage candidate volume limits per job.

Supports the planning, execution, and tracking of campus-specific hiring events and talent engagement strategies. This functionality provides the ability to:

Capture and track candidate data using registration forms and event check-in.
Leverage feedback from student evaluations and monitor attendance to measure ROI.
Manage event logistics directly from a mobile device.
Manage event planning and reporting using custom fields and attributes.
Organize and manage school data using a database and central campus profiles.
Support pre-event and on-site registration via web, chat, or text.

Supports the automation of candidate communication and data management throughout the talent acquisition process using conversational and traditional methods. This functionality provides the ability to:

Build and manage conversations, content, and web tools, including landing pages and widgets, for the hiring process.
Build integrations with selected third-party systems in the tech stack (for example, employee calendars and location tools like conference room bookings) using bi-directional functionality.
Collect candidate data using conversational responses, secure forms, or traditional form fields.
Enable candidates to input their job preferences and search for open and relevant jobs via a chatbot assistant.
Follow up with customer users and candidates automatically based on upcoming or outstanding tasks.
Help automate the progression of a candidate's application and communications based on collected data, hiring stage, or attributes.
Maintain control over user access levels across the system.
Provide integrated metrics and tracking for reviewing hiring process performance and candidate feedback.
Support job advertising via QR codes and keywords.
Support the creation of custom data attributes for relevant entities.
Support employee referrals via text message.
Utilize an assistant to respond to user and candidate frequently asked questions.

Supports the creation, hosting, and management of a branded career site to attract and engage potential candidates. This functionality provides the ability to:

Analyze performance metrics and traffic drivers for the career site.
Design the visual layout and branding of the site.
Display open jobs and relevant organizational content to candidates.
Distribute open jobs to predefined external job boards.
Facilitate navigation across the site on various devices, including mobile.
Host and facilitate the maintenance of the underlying career site infrastructure.
Manage site content, media, and language translations.
Support search engine ranking of the career site.
Conversational Career Site functionality - requires a separate services agreement with Workday for implementation.

Supports the continuous sourcing, engagement, and management of job seekers and leads through automated, personalized, and multi-channel campaigns. This functionality provides the ability to:

Collect and track data from job seekers for candidate relationship management.
Manage leads, including status movement, via web, native app, or browser extension tools.
Notify candidates automatically about new open roles based on their indicated preferences.
Provide personalized content and conversations to leads to help keep their data updated.
Send single and drip campaigns to different lead personas through communication channels (for example, email, SMS, or other supported communication channels).
Support a two-way exchange of candidate and activity data with preferred professional sourcing platforms via native integration.

Supports the creation, management, and execution of both in-person and virtual hiring and orientation events. This functionality provides the ability to:

Automate event interview reminders and calendar invites for both candidates and users.
Create and manage a knowledge base for event-specific questions to help automate answers to event specific questions from attendees.
Create and manage physical and virtual experiences for hiring and new hire onboarding and orientation.
Enable candidates and attendees with self-service options to reschedule or cancel event interviews automatically.
Leverage the native video interviewing tool to conduct virtual interviews at events.
Manage high volume events by using event segments.
Provide an event dashboard to view all upcoming events and important information.
Tailor the candidate's event registration process to collect specific information.
Templatize event logistics in the system to scale event programs.
Track candidate attendance.
Use dedicated landing pages, phone numbers, keywords, and QR codes to help streamline promotion, registration, and facilitation of events.

Supports the automation and management of the interview process, from initial scheduling to feedback collection, across various interview types and platforms. This functionality provides the ability to:

Accommodate the review of job applications before advancing candidates to the interview stage.
Build integrations with selected third-party systems in the tech stack (for example, employee calendars and location tools like conference room bookings) using bi-directional functionality.
Collect and manage interview feedback from the hiring team.
Manage various interview types (phone, in-person, virtual) from a centralized dashboard for the interview team.
Provide certain relevant information to candidates and interview teams for upcoming interviews.
Support automation of sending interview scheduling invitations and follow-up reminders based on job qualifications and workflow triggers.
Support automation of the scheduling, rescheduling, and cancellation of various interview types, including multi-person, multi-day, panel, and sequential events.
Support video interviews using preferred third-party platforms or the native video tool.

Supports the integrated management of job requisitions, candidate offers, and post-hire administrative tasks through automatable workflows. This functionality provides the ability to:

Collect certain necessary data and documents for candidate onboarding and background checks.
Build integrations with external systems to manage job requisition status.
Provide a review layer for certain key recruiting documents.
Support automation of the creation and delivery of candidate offers.
Support the configuration of candidate volume limits per job requisition.
Support the screening of job seekers using keyword-based text messages.