Reference: Accounts Receivable Capabilities

Automate the dunning and customer statement process.

Calculate interest and late fees on past due customer invoices using separate finance charge documents.

Hold invoices that are in dispute.

Send personalized emails to customers with overdue payments using collection letter templates.

Use the configurable customer collections dashboard workspace to customize payment collection tasks and reports as worklets.

Write off bad debts and small balance differences, as well as set up categories and create standard or advanced posting rules to identify them

Ability to print customer documents as PDF files and include external attachments associated with an invoice in the print run.

Capability to include adjustments when creating a consolidated invoice.

Configurable business process, security, and business form layout to send invoices and attachments by email.

E-invoicing connector integration to send invoices in XML and UBL formats.

Functionality to store electronic invoice acknowledgments received from third parties.

Automatically launching electronic invoice integrations directly from the customer invoice event business process.

Configuration of country-based statutory invoice types at a company level for use on customer invoices or adjustments.

Consolidation of multiple invoices.

Creation of customer invoices.

Customer invoice adjustments that decrease or increase the amount due to a customer as a new transaction linked to the original invoice.

Customer invoice application web services to match customer invoices and adjustments.

Direct intercompany customer invoices.

Gapless sequencing and sequence rules to generate unique gapless invoice numbers on approved customer invoices at a company level.

Intelligent recommendations for prompts on customer invoices.

Specification of bill-from and ship-from addresses on customer invoices to meet different regulatory tax requirements.

Usage of commodity codes to classify sales items on customer invoice lines according to country- or region-specific standards for goods or services.

Assign customer roles to positions.

Configure multiple entity activity codes for companies and customers.

Create and manage customers.

Define bill-to contacts for customer invoice documents.

Establish a relationship between the ship-to customer and primary bill-to customer using the shipping connection map.

Implement customer segmented security.

Report on the history of changes to customer information.

Restrict access to customer data.

Store customer credit information.

Add external links to customer payments to access and review additional documentation.

Automatically apply customer invoice adjustments to customer invoices and customer payments to customer invoices using a standard rule set.

Calculate prompt payment discount automatically, based on gross or net invoice amount, or specify a manual override during payment application.

Create advanced customer payment application rules to automatically apply customer invoice adjustments to customer invoices, as well as unapplied payments and on-account payments to customer invoices and invoice adjustments.

Create advanced customer payment application rules to automatically put payments fully on-account and write off customer invoices.

Create customer deposits and payments automatically from bank statements.

Create customer deposits with a sequence generator to have unique deposit IDs.

Exclude invoices on hold from payment application and mark payments as ready for auto-application.

Generate intelligent recommendations for matching customer payments to invoices and adjustments.

Generate on-account documents when the amount to pay is greater than the invoice amount, and apply them to outstanding invoices in future payment applications.

Import incoming customer payments from the Bank Administration Institute (BAI) by using the Customer Payment Lockbox Connector.

Initiate direct debit payments for both recurring and one-off payments, and also send prenotifications to inform customers of future payments.

Issue customer refunds.

Manually apply customer payments in one currency to customer invoices in a different currency.

Net transactions when an entity is both a customer and a supplier.

Process separate payments for customer refunds in settlement runs.

Process single- and multicurrency on-behalf-of customer payments using the advanced payment application rules.

Receive recommendations in prompts when recording customer overpayments.

Record a zero amount customer payment that doesn't include a deposit to clear your open accounts receivables.

Record cash sales without a customer invoice.

Record customer payments, update remittance advice, create a customer deposit, add attachments and notes within the same task or separately.

Record on-account customer payments with on-account reasons.

Record or update a large volume of customer payments through web services.

Report on all customer transactions, including payments, deposits, and write-offs.

Specify a discount amount to override automatic calculation.

Use the payment date currency rate by default when processing cross-currency payments.

Write off customer overpayments either during payment application or after you apply a payment that has on-account balance.