Deployment Agent Sample Prompts for Implementation Environments and Customer Central
CRAFT Method for Building Prompts
To ensure more accurate results, use these CRAFT elements to build your prompts: Context
- Role
- Action
- Format
- Tone
Prompt Element | Prompting Tip | Example Prompts |
|---|---|---|
Context | Specify the relevant Workday functional area, module, or project phase. Because the Deployment Agent currently lacks a UI indicator to show when the Ask skill is enabled, include phrases like in my tenant to help ensure the agent grounds its response in your actual configuration. When working in Customer Central, explicitly state the name of the connected tenant you want the agent to inspect. | I am working on Financials in a Phase X implementation. In my tenant... In my [tenant name] tenant... |
Role | Specify your persona to get context-appropriate advice.
Omit the role when the persona is obvious, or you have already established the role earlier in the chat. | I am a Workday administrator... As a configuration specialist,... |
Action | Clearly define the task you need to perform (the how, why, or what). | ...how do I load project budgets in bulk?
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Format | Request a specific output format for the information. Omit format if you’re comfortable with the default paragraph or step-by-step instructions for how-to questions. Provide the answer in a numbered list of steps. | Provide the answer in a numbered list of steps.
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Tone | Specify the level of technical detail or the intended audience.
Omit tone when you are performing standard technical tasks where the default Workday professional voice suffices. | Give me a layperson's terms explanation of the concept: Top of Stack.
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Sample Deployment Agent Prompts
Use Case | Sample Prompt |
|---|---|
New configuration | I am an implementer working on Financials. Provide step-by-step instructions on how to create a calculated field that counts Scheduled Weekly Days.
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Troubleshooting errors | I am getting a SOAP error while using Object Transporter to migrate Payroll data. What are the common causes for this error and how do I fix them?
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Tenant inspection and configuration discovery | In my tenant, how does this calculated field work: [Calculated Field] In my [tenant name] tenant, show me all custom reports created by [User/Security Group]. |
Environment verification (Customer Central only, using ASOR-enabled agent) | What tenants are available to me?
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Learning or refresher | As a Workday administrator, give me a layman's terms explanation of the 'Top of Stack' concept. Provide the answer in bullet points.
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Optimization | Suggest best practices for linking Compensation Grades to Job Requisitions to ensure data integrity during a high-volume hiring phase.
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