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Administrator Guide
Last Updated: 2024-12-13
Create Approver Types

Create Approver Types

Approver types enable you to configure the user who should be the approving authority on the item.
  1. From the header, select
    More
    Company Settings
    .
  2. Under
    Organization
    , select
    Workflow Approvals
    .
  3. On the
    Approver Types
    tab, select
    Create
    .
  4. Select an
    Approver Type
    .
    Approver Type
    Eligible Approval Types
    Additional Details
    Specific Email
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Invoice
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    You can use this approver type to specify the email that belongs to the approving authority of the item.
    This approver type is often used to specify users who are not necessarily part of the system but still need to approve the item.
    If the configuration for
    Allow anonymous approvals through email notification
    is turned off, then this approver type cannot be used for an approval rule.
    Specific User
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Invoice
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    This approver type is often used to specify a user within the system who is higher up in the management level chain. Example: A VP level approver.
    Resource Manager
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Work Order End
    You can use this approver type to specify if the resource manager listed on the item needs to be the approving authority of the item. Example: The resource manager listed on the work order needs to approve or reject work order modifications.
    Resource Manager Plus
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Invoice
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Work Order End
    You can use this approver type to specify if the manager of the resource manager listed on the item needs to be the approving authority of the item.
    SOW Manager
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    You can use this approver type to specify if the SOW manager of the SOW needs to be the approving authority of the SOW-related item.
    SOW Manager Plus
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    You can use this approver type to specify if the manager of the SOW manager listed on the item needs to be the approving authority of the item.
    SOW Manager From Top
    • SOW Acceptance
    • SOW Change Orders
    • SOW Closure
    • SOW Reopen
    • SOW Payments
    • SOW Adjust Approved Payment
    You can use this approver type to specify the approving authority for several SOW approvals using the SOW manager's reporting chain.
    First Level Manager
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Reopen
    You can use this approver type to specify if the manager of the user who's submitting the item for approval needs to be the approving authority of the item.
    Timesheet Approver
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Scheduled Payments Approval (Milestone)
    The timesheet approver listed on the work order needs to approve or reject the timesheets submitted for the particular work order.
    Vendor Approver
    • Timesheet
    • Expenses & Adjustments
    You can use this approver type to specify if the vendor company listed on the timesheet, expenses, and adjustments need to be the approving authority of the item. Example: The vendor company listed on the work order needs to approve or reject timesheets submitted for the particular work order.
    Expense Approver
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Scheduled Payments Approval (Milestone)
    You can use this approver type to specify if the expense approver listed on the item needs to be the approving authority of the item. Example: The expense approver listed on the work order needs to approve or reject the expense reports submitted for the particular work order.
    Program Team
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Invoice
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    You can use this approver type to specify if the program team listed on the item needs to be the approving authority of the item. Example: The program team listed on the work order needs to approve or reject the work order modifications.
    Role Tag Group Approver
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Timesheet
    • Expenses & Adjustments
    • Invoice
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments Approval (Milestone)
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Payments
    • SOW Reopen
    • SOW Adjust Approved Payment
    Every MSP user within the system should be able to approve work order modifications submitted across all business units regardless of whether or not they're assigned to the item or not.
    Management Level Approver
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Onboarding
    • Work Order Modification
    • Work Order Reopen
    • Work Order Termination
    • SOW Acceptance
    • SOW Closure
    • SOW Reopen
    • SOW Work Order End
    • SOW Payments
    • SOW Adjust Approved Payment
    • Timesheets
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • Scheduled Payments (Milestone)
    You can use this approver type to incorporate manager users into an approval chain based on the
    Management Level
    set on their user profile. See:
    Second Level Manager
    • Job Publish
    • Job Change
    • Offer Release
    • Offer Acceptance
    • Work Order Modification
    • Work Order End
    • Work Order Reopen
    • Worker Profile Creation
    • Worker Profile Date Change
    • Worker Profile Termination
    • SOW Acceptance
    • SOW Change Order
    • SOW Closure
    • SOW Work Order End
    • SOW Reopen
    You can use this approver type to specify if the manager up two levels from the user who's submitting the item for approval needs to be the approving authority of the item.