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Administrator Guide
Last Updated: 2023-06-23
Reopen a Work Order

Reopen a Work Order

  • Configure reopen settings on the Work Order option in the
    Work Order Settings
     page of
    Company Settings
    .
  • Security:
    workorder.reopen
     permission.
You can reopen work orders closed within the number of days set in
Reopen within X days of Work Order End
 on the
Work Order Settings
 page in
Company Settings
. Example: You want to reopen a closed work order to fulfill a labor need.
If the Extended Workforce Management Work Order Modification workflow approval is enabled, it will still be triggered after completing the
Reopen Work Order
 pop-up window.
  1. From the header, select
    Work Orders
    .
  2. Select the work order that you want to reopen.
    You can use the
    Filters
     to limit the results to work orders in
    Ended
     status.
  3. Click
    Reopen
    .
  4. As you complete the task, consider:
    Option Description
    End Date
    Enter the new date that the work order should finish.
    Reason for Reopen
    Indicates why the work order was reopened.
    Leave a Note (Optional)
    Enter details on why you're reopening the work order.
    Current Budget Amount
    Budget Change Amount
    Modified Budget Amount
    Total Invoiced Amount
    Remaining Budget Amount
    Displays the available budget, including increases due to reopening the work order. You can't directly update these fields, but you can utilize the
    Revise Budget
     area to make changes in real time.
    Revise Budget
    When checked, enables you to enter a new:
    • Expense Amount
    • Tax Amount
    • Program Fee
    • Other Amount