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Administrator Guide
Last Updated: 2025-10-03
Troubleshooting: Source Types

Troubleshooting: Source Types

Source Type for Pre-Identified Candidate Shows as Supplier Instead of Directed

After following the steps to create a job with a pre-identified candidate and completing onboarding, the work order displays Source Type as Supplier Sourced instead of Directed.
When a vendor uses the general Apply button to submit a pre-identified candidate to a job, the system automatically sets the candidate's status to Applied. The system interprets it as a direct application from the vendor's talent pool, defaulting the Source Type to Supplier Sourced.
To ensure the
Source Type
is correctly set to
Directed
for
Pre-Identified
candidates, the vendor must:
  1. Use the
    Apply Candidates
    option.
  2. Within the
    Apply Candidates
    workflow, select
    Pre-Identified
    when applying for the job.
    If the vendor selects a general Apply option without first opening the job and chooses the Pre-Identified path, the Source Type will be set to Supplier Sourced