FAQ: Events

When I attempt to access an event from an email link, I get a Page Not Found error message.: The Page Not Found error message occurs when someone forwards you the event link and you have not been invited to the event by the buyer. You can log into your account to find out if you have access to the event.
Why does the Submit button not display when I’ve completed my bid?: Ensure you remove all pop-up windows from the event page as they can hide the
Submit
button. Also, you must select an RSVP choice before you can submit your bid.
How do I add internal team members to an event I’ve been invited to?: You can add internal team members by:
You can invite teammates to collaborate with you on the event by entering their name and email in the
Team Members
section and clicking
Add
.
If your colleague registered in Strategic Sourcing previously, they can sign in and access the bid immediately. Otherwise, they receive an email invitation with a link to create an account on Strategic Sourcing.
If you can't add them, it might be because they’re already registered in Strategic Sourcing under a different company name. To fix this issue, contact the sourcing manager and request that they put you and your teammate under the same company name in their directory.
For more information, you can select
Walk me through it
located in the top right of the
Team Members
section.
Contacting the buyer and requesting that they add your team members to the event.
How do I update the primary contact of my company?: You can only update the primary contact once you’ve been onboarded with a buyer company. If the original primary contact is no longer available, contact Strategic Sourcing Support at
scoutsupport@workday.com
.
Why is the Total field empty in the Price section when I upload a bid?: The buyer uses the
Total
field, and it always displays as empty for suppliers.
How do I change an RSVP response or see if I’ve responded?: Access
Support
Contact Support
in Strategic Sourcing to reset your RSVP response.
What email address sends notifications from Strategic Sourcing?: Notifications come from: no-reply_strategicsourcing@workday.com.