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Administrator Guide
Last Updated: 2024-04-19
Troubleshooting: Data Importer for Custom Options

Troubleshooting: Data Importer for Custom Options

I received a No Content error when importing my custom options.

The value in the
Actions
 column is not
Add
,
Ignore
, or
Delete
.
Enter the correct value for the option. When you're not updating an option, you must enter
Ignore
 in the
Actions
 column.

I received a Field Name error when importing my custom options.

You entered a field into the template that doesn't exist as a project or contract custom field in
Settings
.
  1. Add the new custom field to in
    Settings
    .
  2. Download a new version of the
    Custom Option
     template.
    You can add the new field to your current version of the template, but the field must match case exactly.
  3. Enter options for the field.
    You can only add 1 option per row in the Excel file.
  4. Save the template and import it into Strategic Sourcing.