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Administrator Guide
Last Updated: 2023-06-23
FAQ: Font Issues in Report Designs

FAQ: Font Issues in Report Designs

Why won't any text render in my report design?
If the text doesn't render at all in your report, it might mean that one of these elements doesn't cover all the code points for all the characters in your locale:
  • A
    Font
     property you've selected for a report item.
  • A
    Font
     style setting for the entire report.
  • A default
    Font
     Workday runtime has selected for your report.
If this is the case, check your data (including translation labels) and select
Arial Unicode MS
 as the new
Font
 value where appropriate. Once completed, print your report with the new report design.
Why will most of the text render, but certain characters are corrupted or missing?
If some text renders, but certain characters are corrupted or missing, it might mean that one of these only partially covers some of the code points used by the text in your report:
  • A
    Font
     property you've selected for a report item.
  • A
    Font
     style setting for the entire report.
  • A default
    Font
     Workday runtime has selected for your report.
If this is the case, check your data (including translation labels) and select
Arial Unicode MS
 as the new
Font
 value where appropriate. Once completed, print your report with the new report design.
What do I do when the text appears to be truncated on the page?
If the text appears truncated, you need to examine the space that you've allocated for the text to be rendered in your report design. Ensure that the text area is large enough to fully display the text in the selected font.
What do I do when traditional Chinese characters render incorrectly in PDFs viewed in Chrome?
You might find that a Workday-generated PDF containing traditional Chinese characters doesn’t render properly when viewed in Chrome. If this is the case, use another browser or PDF viewer to display the PDF. Alternatively, install the PDF Viewer extension from the Chrome Web Store in order to view the PDF in Chrome.