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Administrator Guide
Last Updated: 2025-05-30
Record a Family Maintenance Withholding Order (CAN)

Record a Family Maintenance Withholding Order (CAN)

Record a
Business Number
 tax ID for the worker's company.
Security:
Worker Data: Payroll (Income Withholding Orders) - CAN
 domain in the CAN Payroll functional area.
You can record a family maintenance withholding order to begin automatic deductions during payroll processing.
  1. Access the
    Record CAN Withholding Order for Worker
     task.
  2. Select the
    Family Maintenance (CAN)
    Order Type
    .
  3. As you complete the
    Order Info
     fields that are for all withholding order types, consider:
    Option Description
    Case Number
    Enter the
    Case Number
     when it's listed on the order. It must be unique for the:
    • Worker.
    • Order type.
    • Order date.
    • Company.
    You can't change this number once the order has pay results.
    Withholding Order ID
    If you've defined a default withholding order ID, Workday enters that as the default in this field when you complete this task.
    To define a default
    Withholding Order ID
    , see the
    Create ID Definitions and Sequence Generators
     topic.
    To associate the
    Withholding Order ID
     you formatted with withholding orders, see the
    ID Sequence Generators
     section of the
    Reference: Edit Tenant Setup - Payroll
     topic.
    Order Number
    Identification number on the order. Might be referred to as
    order identifier
    .
    Order Date
    If the order includes a serve date, enter that date instead.
    Date Received
    Date and time your company received the withholding order, as stamped on the form. Certain provinces might require this information for auditing purposes.
    Begin Date
    Workday deducts the initial withholding amount in the pay period that includes the
    Begin Date
    .
    You can specify a later begin date for fees on the
    Order Fees
     tab.
    End Date
    Workday deducts the final withholding amount, including agency or employer fees, in the pay period before the one that includes the
    End Date
    .
    Termination Date
    Deductions can end earlier than the period before the one with the
    End Date
    .
    You can specify an end date for agency and employer fees that is before the
    Termination Date
     on the
    Order Fees
     tab.
    Company
    Displays the employee's company on the
    Date Received
    .
    Select the company when the employee:
    • Has a future hire date.
    • Has positions in multiple companies on the
      Date Received
      .
    • Is terminated.
    You can't change the company after Workday calculates a result for the withholding order.
    Inactive Order
    Select when the court has placed the order in inactive status. Workday will stop processing the order.
    Pay Period Frequency
    Workday calculates the amount to deduct in each pay period when a worker's pay frequency differs from the frequency on the withholding order.
    Example: Alan has a withholding order for 200 monthly and he's paid weekly. To calculate the deduction amount, Workday:
    • Annualizes the pay period amount based on the pay period frequency on the withholding order (200 x 12 months = 2400).
    • Deannualizes the result based on Alan's pay period frequency (2400/52 = 46.15 per week).
    Monthly Limit
    When an order specifies a monthly deduction amount, Workday ensures that the deductions don't exceed the amount you enter in this field. If a previous pay period didn't have sufficient funds, Workday takes up to that amount to recoup the arrears amount. Workday checks the balances until it reaches the monthly limit.
    Originating Entity
    The agency or court that issued the withholding order.
    Exemption Frequency
    Available only when you enter an amount in the
    Exemption Amount Override
     field.
    Workday automatically populates the payroll period frequency.
  4. Some
    Order Info
     fields display dynamically based on the order type and tax authority. As you complete the fields for family maintenance withholding orders, consider:
    Option Description
    Current Total Debt Amount
    Past Due Total Debt Amount
    Workday uses these amounts to prioritize payments and honor past due and limit calculations.
    Use the
    Order Details
     section to specify current or past due amounts.
    Maintenance Type
    Displays for British Columbia and Newfoundland and Labrador only. Select 1 of these maintenance types:
    • Court Order Enforcement Act
    • Family Maintenance Enforcement Act
    Remittance ID Override
    You can override the order number if necessary.
    No Exemption
    Workday automatically applies the base exemption. Select this check box when there's no exemption amount, dependent exemption amount, or additional exemption amounts for family maintenance.
    Exempt Percent Override
    Displays for British Columbia, Ontario, Quebec, and Northwest Territories only. Select this field to override the Workday-determined exemption percentage.
    Past Due Pay Period Maximum
    Displays for Ontario only. Required only for past due child or spousal support.
  5. As you complete the
    Order Details
     tab, consider:
    Option Description
    Tax Deductible
    For British Columbia, this field determines the exemption data Workday uses for the IWO calculation. When you select this check box, Workday uses the exemption amounts required for a tax deductible order. When you clear this check box, Workday uses the exemption amounts required for orders where tax deduction doesn't apply.
    When selected, to calculate taxable wages without affecting subject wages, Workday uses the
    Federal Income Tax (FIT2)
     and
    Province Income Tax (PIT2)
     pay components. You can view them in the
    Other
     section on the
    Additional Pay Components
     tab of the worker's payroll result.
  6. As you complete the
    Order Fees
     tab, consider:
    Option Description
    Fee Schedule
    By default, the
    Begin Date
     and
    End Date
     you enter in the
    Order Info
     section automatically determine the fee payment schedule. Fee processing can follow a different schedule.
    To start a fee later than the
    Begin Date
    , enter a
    Fee Begin Date
    .
    Complete
    A view-only field for one-time payments. Workday automatically selects this check box after making the payment.
You can view the withholding order using the
Withholding Orders for Worker
 report. From the related actions menu of the withholding order, you can:
  • Edit.
  • Delete.
  • Change the processing priority.
  • View deduction history.
If the employee transfers to a new company, inactivate the withholding order using the
Inactive Order
 check box in the
Order Info
 section and create a new one.