Concept: Enterprise Search
You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
Search Insights
You can create custom reports using the Search Insights Query Row business object to analyze the search query data of your users in Workday for the past 14 days.
Using machine learning, Search Insights aggregate raw search query data and analyzes it to create custom report metrics including:
- Spelling: The spell-corrected query that a user attempted to enter.
- Intent: Whether a user was likely searching for a person, task, or something else.
- Topic: The most likely topic that the search query pertains to.
You can use Search Insights custom report data to identify:
- Current search trends within your organization.
- Knowledge gaps in your content.
- What information your users are most interested in.
Reports using the Search Insights Query Row business object take up to 2 days to begin generating Search Insights report data.
You can access these Workday-delivered these reports (secured to the
Manage: Search Insights
domain) to view search insights metrics.Report | Description |
|---|---|
Search Insights Intent Distribution
| This report displays the top search query intents in your organization. |
Search Insights Top Topics
| This report displays the distribution of search query topics in your organization. |
Search Insights Top Searchers by Job Profile
| This report displays the top 10 job profiles that use the search function in your organization. |
Additionally, you can configure the
Search Insights
dashboard and add the Search Insights Intent Distribution
,Search Insights Top Topics
, and Search Insights Top Searchers by Job Profile
reports as worklets on the dashboard.