Reference: Adobe Sign Email Notification Settings
You can use the
Edit Tenant Setup - Business Processes
task to configure Adobe Sign completion email notifications related to Review Documents
steps in Production and non-Production tenants:Tenant Type | Default Notification Settings |
|---|---|
Production | The signer/recipient receives Adobe Sign email notifications after signing Adobe Sign documents distributed through a Review Documents step.To suppress these notifications, select the Disable Adobe Sign Completion Email Notifications for Production Tenants option on the Edit Tenant Setup - Business Processes task. |
Non-Production/Sandbox/Implementation | The recipient doesn’t receive Adobe Sign email notifications after signing Adobe Sign documents that are distributed through a Review Documents step.To enable these notifications, select the Enable Adobe Sign Completion Email Notifications for Non-Production Tenants option on the Edit Tenant Setup - Business Processes task. |
To change Adobe Sign email notification settings related to the
Distribute Documents or Tasks
business process, contact Adobe directly.Configuration Impact on Email Notifications
This table provides Adobe Sign email notification configuration scenarios in Production and non-Production tenants:
Disable Adobe Sign Completion Email Notifications for Production Tenants check box selected | Enable Adobe Sign Completion Email Notifications for Non-Production Tenants check box selected | Result in Production Tenant | Result in Non-Production Tenant |
|---|---|---|---|
No | Yes | Adobe Sign sends an email notification. | Adobe Sign sends an email notification. |
Yes | No | Adobe Sign doesn't send an email notification. | Adobe Sign doesn't send an email notification. |
Yes | Yes | Adobe Sign doesn't send an email notification. | Adobe Sign sends an email notification. |
No | No | Adobe Sign sends an email notification. | Adobe Sign doesn't send an email notification. |