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Administrator Guide
Last Updated: 2024-05-03
Reference: Adobe Sign Email Notification Settings

Reference: Adobe Sign Email Notification Settings

You can use the
Edit Tenant Setup - Business Processes
task to configure Adobe Sign completion email notifications related to
Review Documents
steps in Production and non-Production tenants:
Tenant Type
Default Notification Settings
Production
The signer/recipient receives Adobe Sign email notifications after signing Adobe Sign documents distributed through a
Review Documents
step.
To suppress these notifications, select the
Disable Adobe Sign Completion Email Notifications for Production Tenants
option on the
Edit Tenant Setup - Business Processes
task.
Non-Production/Sandbox/Implementation
The recipient doesn’t receive Adobe Sign email notifications after signing Adobe Sign documents that are distributed through a
Review Documents
step.
To enable these notifications, select the
Enable Adobe Sign Completion Email Notifications for Non-Production Tenants
option on the
Edit Tenant Setup - Business Processes
task.
To change Adobe Sign email notification settings related to the
Distribute Documents or Tasks
business process, contact Adobe directly.

Configuration Impact on Email Notifications

This table provides Adobe Sign email notification configuration scenarios in Production and non-Production tenants:
Disable Adobe Sign Completion Email Notifications for Production Tenants check box selected
Enable Adobe Sign Completion Email Notifications for Non-Production Tenants check box selected
Result in Production Tenant
Result in Non-Production Tenant
No
Yes
Adobe Sign sends an email notification.
Adobe Sign sends an email notification.
Yes
No
Adobe Sign doesn't send an email notification.
Adobe Sign doesn't send an email notification.
Yes
Yes
Adobe Sign doesn't send an email notification.
Adobe Sign sends an email notification.
No
No
Adobe Sign sends an email notification.
Adobe Sign doesn't send an email notification.