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Administrator Guide
Last Updated: 2023-06-23
Concept: Best Practices for All Large-Scale Events

Concept: Best Practices for All Large-Scale Events

Workday recommends these best practices when preparing for large-scale events to avoid impacting the performance of your tenant.

Scheduling

  • Run the event task during off hours or quiet periods in your tenant.
  • Access the
    Resource Scheduling
    tab on the
    System Health Dashboard
    to identify the best time. See Concept: System Health Dashboard.
  • For Friday events, complete the task before the Production Maintenance window. See Scheduled Maintenance or Events.
  • For long-running tasks, avoid overlap with any other major deadlines for other activities or large volume events that might impact performance.
  • Review the schedule for long running background jobs, integrations, and reports that might impact performance.

Executive Dashboards and Reports

Test at the highest level of the organization that uses dashboards and reports (Example: CIO or CFO).

Communication

  • Stagger communications to workers when inviting them to access Workday on a specific day.
  • When possible, avoid the busiest operations days.
  • When using Workday notifications, generate them during off hours.

Monitor Your Tenant

Use the
System Health Dashboard
to monitor the health of your tenant during critical days of your event.

Mass Advance

If you use mass advance:
  • Use Mass Operations Management (MOM) to automate business process tasks for more efficiency and the best performance with large-volume mass advancing.
  • Run during off hours.

Close Out Calibration

If your event uses calibration, Workday recommends that you use the
Facilitate Calibration
task instead of MOM to either:
  • Pull the calibration task forward.
  • Enable the highest-level manager to use
    Complete on Behalf of
    .

When to Open a Production Readiness Case

If you have a large event, you can work with the Workday Production Readiness team to ensure the success of your event. See Best Practices for Large Customer Events.