Reference: Workday Processing Resource Limits
Request Timed Out Errors
You might receive one of these error messages when you attempt to execute a global search or a search within a prompt, or when you select a prompt:
- Your request is taking too long to process. Please refine your search criteria or use a search prefix, and try again. If the problem persists, contact your Workday Administrator.
- Your request is taking too long to process. Please refine your search criteria and try again. If the problem persists, contact your Workday Administrator.
- 500+ Results. Search to refine.
- Http Error: Server may be down or there is a problem with your internet connection. Please try signing in again. HTTP Status Code : 400
- Http Error: Server may be down or there is a problem with your internet connection. Please try signing in again. HTTP Status Code: 520
For saved searches on reports, Example: Find Candidates, the character limit is 2652 characters (approximately 400 words).
You might receive this error message when you attempt to run a report as a worklet from a dashboard or a landing page:
- The worklet is taking too long to load. Click View Report to run the report separately from the worklet. If you have the appropriate security permissions, click Edit Settings to optimize results. If the problem persists, contact your Workday Administrator.
Workday displays these error messages when:
- A prompt contains more than 1500 items.
- Requests run for excessive amounts of time without returning results (20 seconds for searches and prompts, and 30 seconds for worklets).
These time-out values are selected to impact very few requests. Workday is continually improving the response time of each search, prompt, and worklet.