Concept: Tenant Health Dashboard
The Tenant Health dashboard displays information relating to user access to Customer Central
and multifactor authentication for implementation and sandbox tenants.
The
Multi-Factor Authentication Configuration
view shows how
Multi-Factor Authentication is configured in Customer Central. The Customer Central
Security Administrator is responsible for configuring MFA for the Customer Central
tenant.The
My Tenant Access
view displays how the current user's
account is set up in Customer Central and associated tenants.The
All Customer Central Accounts
view displays similar information for
other Customer Central users.The information displayed in the
My Tenant Access
and All
Customer Central Accounts
views includes:Field | Description |
|---|---|
Available Tenants | Lists implementation and sandbox tenants in the customer’s
environment. |
Access Granted | Indicates whether a user has been granted access to a tenant through the
Manage Tenant Access task in Customer
Central. |
User Exists on Target Tenant | Indicates whether an account with this Customer Central username exists on another
tenant. |
A user can self-diagnose whether they have an incorrect account configuration
for their account in Customer Central or any other of the implementation and sandbox
tenants. The user can then notify the Customer Central Admin for contact information and
tenant access corrections or the Security Admin for user names and password
corrections.