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Administrator Guide
Last Updated: 2024-04-19
Set Tenant Time Zone

Set Tenant Time Zone

Security:
Set Up: System
 in the System functional area.
You can configure local time zones at any, or all, of 3 levels:
  • Tenant (default setting is Pacific Standard Time).
  • Location (default setting is the tenant time zone).
  • User (default setting is the time zone of the user's associated location).
If you've opted in to the Workday 32 - Time Zones feature, then Workday uses the user's local time zone.
  1. Access the
    Edit Tenant Setup - System
     task.
  2. As you complete the
    Time Zone Configuration
     section, consider:
    Option Description
    Default Timezone
    Select a time zone for the tenant. If you don't select a time zone, Workday uses Pacific Standard Time.
    Use the
    Configure Preferred Time Zones
     task to configure the time zones that Workday displays in the
    Default Timezone
     prompt. Workday honors all IANA (Internet Assigned Numbers Authority) supported time zones, regardless of the preferred time zones you configure.
    Role Assignment Time Zone Option
    Select an option to set the time zone to use for role assignment:
    • Tenant Default
      : Workday uses the time zone in the
      Default Timezone
       prompt to determine when role assignments take effect.
    • Assignee Location
      : Workday uses the time zone of the role holder's position.
    Note that if this field was previously blank and you now select an option, you can't go back and clear your selection.
    When you don't select an option, role assignments take effect based on Pacific Standard Time.
    Business Process Date Calculation Time Zone
    Select a time zone to use for date calculation of step delays and notification delays in business processes:
    • Workday Default Time Zone Settings (PST)
      : Workday automatically selects this option which defaults to Pacific Standard Time (PST). When you select this option, Workday resumes all delayed steps in PST.
    • Tenant Default Time Zone Settings
      : Workday uses the value from the
      Default Timezone
       prompt. When you select this option, Workday resumes all delayed steps and notification delays based on the selected time zone. When you don't select a value in the
      Default Timezone
       prompt, we use:
      • PST to calculate the step delay.
      • The time zone of the person receiving the custom notification to calculate the notification delay. But if the person receiving the notification doesn't have a time zone, we use PST to calculate the notification delay.
      Event Related Time Zone
      : Workday resumes delayed steps and notifications based on the time zone in the following order. When the:
      1. Event is about a worker, we use the time zone of that worker.
      2. Event isn't about a worker (such as a supplier invoice) but a worker initiates the event, we use the initiator's time zone to calculate when the delay trigger begins. When the initiating action is delegated, we use the time zone of the delegator and not the delegate's time zone.
      3. Notification is sent to a person, we use the time zone of that person.
        This only applies to notification delays and not step delays.
      4. Person receiving the notification doesn’t have a time zone, we use the
        Default Timezone
         field configuration. But if the
        Default Timezone
         field doesn’t have a value, we use PST to resume notification delays.
        This only applies to notification delays and not step delays.
      5. Event isn't about a worker and wasn't initiated by a worker, we use PST to resume step delays.
    Business Process Configuration Time Zone
    Select the check box to override the default time zone on business process configuration tasks. Example: adding steps, creating condition rules, or creating notifications.
    If you select the check box, a
    Time Zone
     prompt displays on business process configuration tasks.
    If you don't select the check box, Workday uses Pacific Standard Time.
    If you enter:
    • The current date in the specified time zone, the changes take effect immediately. Users in other time zones see the changes immediately.
    • A future date in the specified time zone, the changes take effect at midnight on the specified date in the specified time zone. Users in other time zones see the changes at the corresponding date and time in their time zones.
    • A past date in the specified time zone, the changes take effect at 23:59:59 on the specified date in the specified time zone. Users in other time zones see the changes at the corresponding date and time in their time zones.
The default time zone for your tenant is set to the time zone you select on the
Edit Tenant Setup - System
 task. All locations and all users will now use this time zone, unless specifically configured to use a different local time zone.
Configure local time zones for individual locations using the
Maintain Location Time Zones
 task. Unless they are individually configured to a different local time zone, users associated with this location use your specified time zone.
You can configure a user's time zone by selecting
Preferences
Edit Preferred Time Zone
 from the related actions menu of a worker. You can also run the
Edit Worker Time Zone
 task directly.