Reference: Merge Rules for Contact Information Data Fields

Administrator Guide

This table illustrates how Workday merges specific fields in the absence or presence of source and target values using particular operations.

These merge rules apply to all person types except employee. When you merge an employee record, you have the option to append data that doesn't match from the source to the target. You also have the option to leave that data on the source.

Field	Source Value?	Target Value?	Operation	Behavior
Primary Home Email Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Home Email Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated email address as the Primary Home Email Address on the target. Append the source email address as an additional Home Email Address. Append any additional Communication Usage Behavior types to the target.
Primary Home Email Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Primary Home Email Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value.
Primary Work Email Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Work Email Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the target value and append the source email address as an additional Work Email Address. Append any additional Communication Usage Behavior types to the target.
Primary Work Email Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target as the Primary Work Email Address. Append any additional Communication Usage Behavior types to the target.
Primary Work Email Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value as the Primary Work Email Address. Append any additional Communication Usage Behavior types to the target.
Additional Email Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the target as Additional Email Address. Append any additional Communication Usage Behavior types to the target.
Additional Email Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Copy unique and append any additional email addresses on the target. Append any additional Communication Usage Behavior types to the target.
Additional Email Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Additional Email Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Primary Home Phone	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Home Phone	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated phone number as the Primary Home Phone Number on the target. Append the source phone number as an additional Home Phone Number. Append any additional Communication Usage Behavior types to the target.
Primary Home Phone	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Primary Home Phone	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Additional Phone Number	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Keep the target value as Additional Phone Number. Append any additional Communication Usage Behavior types to the target.
Additional Phone Number	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Copy unique and append any additional phone numbers to the target. Append any additional Communication Usage Behavior types to the target.
Additional Phone Number	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Additional Phone Number	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Primary Work Phone Number	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Work Phone Number	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated phone number as the Primary Work Phone Number on the target, and append the source phone number as an additional Work Phone Number. Append any additional Communication Usage Behavior types to the target.
Primary Work Phone Number	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Primary Work Phone Number	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Web Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Web Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated web address as the Web Address on the target, and append the source web address as an additional Web Address. Append any additional Communication Usage Behavior types to the target.
Web Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Web Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Instant Messenger	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Instant Messenger	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated instant messenger as the Instant Messenger on the target, and append the source Instant Messenger value as additional Instant Messengers. Append any additional Communication Usage Behavior types to the target.
Instant Messenger	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Instant Messenger	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Social Networks	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values.
Social Networks	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Keep the last updated social network value as the Social Network on the target, and append the source network values as additional Social Networks.
Social Networks	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target.
Social Networks	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value.
Primary Home Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Home Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Append any additional Communication Usage Behavior types to the target.
Primary Home Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any unique addresses as an Additional Address. Append any additional Communication Usage Behavior types to the target.
Primary Home Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any unique addresses as an Additional Address. Append any additional Communication Usage Behavior types to the target.
Primary Work Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Append any additional Communication Usage Behavior types to the target.
Primary Work Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Append any additional Communication Usage Behavior types to the target.
Primary Work Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any unique addresses as an Additional Address. Append any additional Communication Usage Behavior types to the target.
Primary Work Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any unique addresses as an Additional Address. Append any additional Communication Usage Behavior types to the target.
Additional Home Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Keep the value as Additional Home Address. Append any additional Communication Usage Behavior types to the target.
Additional Home Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Copy unique and append any additional Additional Home Address to the target. Append any additional Communication Usage Behavior types to the target.
Additional Home Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Additional Home Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.
Additional Work Address	Yes	Yes	Custom Processing	When functionally equivalent, keep the value on the target if the source and target have matching values. Keep the value as Additional Work Address. Append any additional Communication Usage Behavior types to the target.
Additional Work Address	Yes	Yes	Custom Processing	When not functionally equivalent, find the most recent update and keep it on the target. Copy unique and append any additional Additional Work Address to the target. Append any additional Communication Usage Behavior types to the target.
Additional Work Address	Yes	No	Custom Processing	When not functionally equivalent and the source has a value and the target doesn't, keep the source value on the target. Append any additional Communication Usage Behavior types to the target.
Additional Work Address	No	Yes	Custom Processing	When not functionally equivalent and the source doesn't have a value and the target does, keep the target value. Append any additional Communication Usage Behavior types to the target.