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Administrator Guide
Last Updated: 2025-03-14
Create Audiences to Use in Collaboration Tasks

Create Audiences to Use in Collaboration Tasks

We plan to retire Campaigns in a future release. Workday recommends that you use Engagement Builder for greater efficiency and visibility into your engagements. See Setup Considerations: Engagement Builder.
Security: At least 1 of these domains in the System functional area:
  • Administer Campaigns
  • Administer Scheduled Distributions
You can create an audience in advance so that you can use and reuse it when you configure audience details for these tasks:
  • Create Campaign
  • Create Scheduled Distribution
  1. Access the
    Create Audience
    task.
  2. As you complete the task, consider:
    Option Description
    Available for
    Select the campaign or distribution type that you want to be able to use the audience for.
    When you select a campaign type, you can associate a category with the audience so that you can use the audience exclusively with campaigns of the same category.
    Type
    Select:
    • Custom Report
      to use a custom report.
      • The business object that the custom report data source is based on depends on the campaign or distribution type you select.
      • When you select a custom report that enables you to set parameters on the report filters, specify the values in the
        Report Criteria
        grid.
      • Indexed data sources aren’t updated in real-time. A change in Workday may not appear in the report until the next indexing cycle. For time-sensitive campaigns, access the
        Scheduled Future Processes
        report to find your index refresh times. Schedule your campaign to run after the index process completes to ensure accurate data.
    • Organization
      to use a specific organization, including the associated subordinate organizations, as your audience.
    • Saved Search
      to use an existing saved search.
    • Succession Pool
      or
      Talent Pool
      to use an existing pool, based on the faceted
      Find Workers
      report.
      Workday supports only static Talent Pool types. Dynamic Talent Pool types don't return an audience.
When a worker meets the audience requirements for an active campaign or scheduled distribution, Workday sends them the notifications according to the schedule you defined.
Use the
Manage Audiences
task to deactivate audiences.