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Administrator Guide
Last Updated: 2026-03-13
Approve or Deny Reassignment Request

Approve or Deny Reassignment Request

Security:
Core Navigation
domain in the System functional area.
When you select a reassignment request from My Tasks, Workday displays the
Business Process Reassignment Request
task for the single item you selected.
Business process administrators can use the
Business Process Reassignment Request
task to manage reassignment requests. This task enables administrators to view and process pending reassignment requests, preventing system timeouts and streamlining the workflow.
Using this task, business process administrators can view:
  • A single reassignment request per item in My Tasks and act on it separately.
  • More reassignment requests from a single reassignment request in My Tasks.
The
Business Process Reassignment Request
task is separate from the
Reassign Tasks
task. With the
Business Process Reassignment Request
task, a business process administrator would approve or deny the reassignment request. Whereas with the
Reassign Tasks
task, the reassignment is immediate and doesn’t require review or approval.
  1. From your My Tasks, access the business process event.
  2. As you complete the
    Business Process Reassignment Request
    task, consider:
    Option Description
    Reassignment Request
    This field displays information about the request.
    Business Process
    This field displays the business process the reassignment is for.
    Part Of
    This field displays the business process.
    Requested By
    This field displays the person requesting the reassignment.
    Reason
    This field displays the reason for the reassignment.
    Action
    Select a reassignment action for the request:
    • Approve
      : When you select Approve, you must select a person in the
      Reassign To
      prompt.
      By default, we display the value in the
      Reassign To
      field.
    • Deny
      : When you select Deny you must enter a comment.
    Reassign To
    This field displays the person to reassign the step. When you select
    Approve
    in the
    Action
    prompt, you can select a different person to reassign the step to.
    Comment
    Enter a comment if you select the
    Deny
    action.
    View Reassignment Requests button
    (Optional) Alternatively, click the button to filter and view reassignment requests in bulk.
    In the
    Review All Pending Reassignment Request
    pop-up box, you can filter by:
    • All business processes.
    • Specific business process types.
    • Date range.
    We recommend that you filter the results by business process, date range, or both.
    On the
    Business Process Reassignment Requests
    page, we display the business processes that have been requested for reassignment in the
    Current Reassignment Requests
    grid.
    In the
    Action
    column for each row, select an option:
    • Approve
      . You must select a person in the
      Reassign To
      field.
    • Deny
      . You must enter a comment in the
      Comment
      field.
    If you leave an
    Action
    column empty, the request remains active and the step isn’t reassigned.
  3. Click
    OK
    and then click
    Done
    .
Workday processes the reassignment request. If the business process administrator:
  • Approves the reassignment request, the
    Reassign To
    person receives the step for action. On the
    Actions
    tab of the
    Full Process Record
    , we display
    Approved
    as the status of the step. The step is awaiting action from the reassign to person.
  • Denies the reassignment request, we continue to display the step in the original owner’s My Tasks for action. On the
    Actions
    tab of the
    Full Process Record
    , we display
    Denied
    as the status of step. The step is awaiting action from the original person assigned to the step.