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Administrator Guide
Last Updated: 2024-08-23
Concept: Delegation Routing Restrictions

Concept: Delegation Routing Restrictions

Routing restrictions enable you to configure business process steps so that Workday excludes specified individuals from the workflow routing based on your selections.
You can't reroute
Initiation
business process steps.
When you enable the
Apply Routing Restrictions during Delegation
check box on the
Edit Tenant Setup - Business Processes
task and a delegate approves a step, Workday considers the delegate to be a prior approver. The ability to act on a step goes away when the step has a routing restriction on a prior approver, even when it's a parallel step to the
Approval
step.
Example: A business process definition contains:
  • Step a:
    Initiation
  • Step b:
    Approval
    (a parallel step 1)
  • Step b:
    To Do
    (a parallel step 2)
Both b steps have routing restrictions to exclude prior approvers. The
Apply Routing Restrictions during Delegation
check box is enabled on the
Edit Tenant Setup - Business Processes
task. Once the delegate approves the Approval step, the delegate won't be able to complete the
To Do
step and won't see the task in their My Tasks. The
To Do
step has a routing restriction that prevents prior approvers from acting on the step.

Alternate Delegates

When routing restrictions prevent Workday from routing a business process to a delegate, and if routing restrictions during delegation are applied at the tenant level, Workday routes the business process to an
Alternate Delegate
that you select when managing delegations.
An alternate delegate can’t initiate a business process on behalf of a delegate.
During delegation configuration, you can choose to
Use Default Alternate
(Workday automatically assigns the delegate’s primary manager as the
Alternate Delegate
), or select a specific or multiple alternate delegates. A delegating manager can’t select themselves as an alternate delegate for their direct reports.
Business process administrators can use the
Business Process Tasks Not Delegated
report to view all tasks for which both the delegate and the alternate delegate are excluded based on routing restrictions.