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Administrator Guide
Last Updated: 2025-09-19
Set Up Global Address Lookup

Set Up Global Address Lookup

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
Workday enables you to enter a small portion of an address, such as a postal code or street name, to retrieve possible matching addresses in a selected country or territory.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    On the 
    Innovation Services Opt-In
    task, select the
    Global Address
    service on the
    Available Services
    tab in the
    Global Address
    category.
  2. Access the
    Maintain Localization Settings
    task.
    Security:
    Set Up: Tenant Setup - Global
    in the System functional area.
    1. Access the
      Contact Information
      area.
    2. Select
      Global Address Lookup Using Third-Party Services
      and select the countries or territories to enable for address lookup. Workday supports address lookup for more than 200 countries and territories. You can enable it for most countries and territories except for Google maps prohibited territories. For each country or territory, we map vendor address data to a Workday address component. We provide a default mapping for every country and territory. Your can customize how address fields are autofilled with vendor data using the
      Maintain Address Components by Country
      task. See Set Up Address Autofill.
  3. (Optional) Access the
    Change Home Contact Information
    task or the
    Change Work Contact Information
    task.
    Security:
    Person Data: Personal Photo
    and
    Self-Service: Personal Photo
    domains in the Person Data functional area.
    In the
    Country
    field, select a country or territory that has
    Global Address Lookup
    enabled. The
    Search Address powered by Google
    field displays. Enter some portion of an address to retrieve possible matches.
When you select an address returned by address lookup, Workday populates some address component fields, overwriting any existing information.
Countries and territories supported by Global Address Lookup may vary in time, and support for certain countries may be added or removed.