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Administrator Guide
Last Updated: 2023-06-23
Reference: Shift Statuses

Reference: Shift Statuses

Shift Statuses

Shift Status
Description
Where to View
Action Required
A worker's published shift has been updated and is waiting for approval from the worker.
  • Shift view (ESS).
  • My Schedule
    report (ESS).
Changes Needed
A shift change has failed to meet a step condition on the
Change Published Schedule
or the
Bulk Change Published Schedule Event
business process. Example: The business process initiation step has a condition rule that requires a comment when a manager makes changes to a published schedule. The manager didn't provide a comment with their change, so the shift status is
Changes Needed
.
Weekly schedule view (MSS).
Changes Pending
An existing published shift has been updated and is pending approval.
Weekly schedule view (MSS).
Cover Pending
A worker has requested to cover a published shift and the request is pending approval.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
  • Open Shift Board
    (MSS and ESS).
Delete Pending
An existing published shift has been deleted and is pending approval.
Weekly schedule view (MSS).
Draft
A shift that hasn't yet been published or has been published but is undergoing additional edits.
Weekly schedule view (MSS).
New Shift Pending
A new shift has been added to a published schedule and is pending approval.
Weekly schedule view (MSS).
Open Pending
A worker has requested to open a published shift and the request is pending approval.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
Open Shift
A published shift (assigned or unassigned) that is available for a worker to request to cover on the open shift board.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
  • Open Shift Board
    (MSS and ESS)
Pending Delete
An attempt to delete a shift has failed to meet a step condition on the
Change Published Schedule
or
Bulk Change Published Schedule Events
business process. Example: The business process requires a comment when a manager deletes a published shift. The manager didn't provide a comment, so the shift status is
Pending Delete
.
Weekly schedule view (MSS).
Published
A shift that is assigned to a worker and published to the schedule.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
  • Open Shift Board
    (MSS and ESS)
Swap Pending
A worker has requested to swap a shift with another worker, and the request is pending approval.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
Take Back Pending
A worker has requested to take back a published shift, and the request is pending approval.
  • Weekly schedule view (MSS).
  • Shift view (ESS).
  • My Schedule
    report (ESS).
  • Open Shift Board
    (MSS and ESS).