Concept: Labor Optimization Metrics

Workday's Labor Demand Forecasting functionality uses labor metrics to predict future business outcomes and labor needs. These metrics measure business outcomes per time increment (such as 15, 30, or 60 minutes, daily, or weekly) for each scheduling organization.

Labor Optimization Metrics are key components used in Scheduling and Labor Optimization to define and calculate labor demand. They act as measures or indicators that drive Workday’s ability to forecast staffing needs based on various business factors and generate labor demand.

For example, a metric could be

Sales Volume

,

Customer Count

, or

Transactions Processed

. These metrics are then incorporated into labor mapping rules to determine how much labor is required based on their values.