FAQ: HCM Metric Calculations
- How do metric calculations for a cost center hierarchy count workers on subordinate nodes?
- Cost center hierarchy nodes don't contain workers. The metric calculations only count workers in the cost centers that are part of the subordinate nodes.
- Why don't my metric values match my custom matrix report results?
- Calculated metric values might differ from custom matrix report results that you use as a benchmark source for your metrics. Reports use the latest data from the data source when you run the report, while analytic metric values are a snapshot from the time that you calculate the metrics. Analytic metric values don't include any data that has:
- An effective date after the date of the snapshot.
- An effective date before the date of the snapshot, but hasn't been processed at the time of the snapshot.
Scorecards also remove inactive organizations by default, while custom reports don’t. However, you can configure your report to filter out inactive organizations.