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Administrator Guide
Last Updated: 2023-06-23
Example: Condition Rule to Prevent Feedback to Multiple Recipients

Example: Condition Rule to Prevent Feedback to Multiple Recipients

Workday automatically enables the
Give Feedback for Multiple Recipients
 business process when a user accesses the
Give Feedback
 task and selects multiple recipients. You can't opt out of the
Give Feedback to Multiple Recipients
 business process. This example illustrates how to create a condition rule to prevent or discourage users from giving feedback to multiple recipients. You must have administrative privileges to create this condition rule.
You want to prevent users from selecting multiple recipients when giving feedback. When users select more than 1 recipient, you can set up a condition rule to issue a validation message and prevent them from submitting the task. Alternatively, you allow users to select multiple feedback recipients, but you want to warn them that this feedback is publicly visible. You can set up a condition rule to create a validation message to provide that warning.
  1. Access the
    Give Feedback to Multiple Recipients
     business process definition.
  2. In the
    Business Process Steps
     tab, click the magnifying glass for the
    Initiation
     step and select the
    Business Process
    Create Condition Rule
     related action.
  3. Enter a description for the condition rule and set the
    Rule Conditions
     to
    And
     with a value of 1=0. Click
    OK
    .
  4. Navigate back to the business process definition and click the magnifying glass for the
    Initiation
     step and select the
    Business Process
    Maintain Step Conditions
     related action. Click
    OK
    .
  5. In the
    Validation Conditions
     grid, add a condition rule row and select
    Create Condition Rule
     in the
    Rule
     field.
    • To prevent users from giving feedback to multiple recipients, select the
      Critical
       option in the
      Severity
       field.
    • To enable users to give feedback to multiple recipients but display a validation message only, select the
      Warning
       setting in the
      Severity
       field.
    Click
    OK
    .
  6. On the
    Create Condition Rule
     step:
    1. Enter the condition rule description. Example: Feedback to Multiple workers isn't allowed.
    2. In the
      Source External Field or Condition Rule
       field, enter 1=0 (the value created in step 3).
    3. In the
      Relational Operator
       field, select
      equal to
      .
    4. In the
      Comparison Type
       field, select
      Value specified in this filter
      .
    5. In the
      Comparison Value
       field, select
      No
      .
  7. (Optional) Create the validation message that's displayed when users initiate the
    Give Feedback
     task and select multiple recipients.
    1. Navigate back to the business process definition and click the magnifying glass for the
      Initiation
       step and select the
      Business Process
      Maintain Step Conditions
       related action.
    2. Select
      Validation
      Configure Validation Message
      .
    3. Select the
      Text
       option in the
      *Text/External Field
       and enter the validation text you want to display.
When users access the
Give Feedback
 task and select multiple recipients, they receive a validation message and are prevented from submitting the task. They click
Cancel
 to return to the task and then select a single feedback recipient. If you created the condition rule to issue only a validation message, the message displays in a pop-up window. Users can give feedback to multiple recipients after viewing the message.
The step and validation message preventing the feedback to multiple recipients will happen after the user submits the feedback request. The user must return to the
Give Feedback
 task and re-enter the feedback content.