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Administrator Guide
Last Updated: 2025-03-14
Troubleshooting: Configure Business Process Consolidated Template

Troubleshooting: Configure Business Process Consolidated Template

Users can't access the Configure Business Process Consolidated Template task.

They don't have security access to the task's domains.
Some organizations restrict access to the
Configure Business Process Consolidated Template
task. If you experience difficulty accessing the task to set up this feature and its security, we recommend that you work with a Workday-certified implementer or contact your named Support contact to engage Professional Services.

Users can't find the Configure Business Process Consolidated Template task.

The task doesn't display in global Search.
Security: These domains in the System functional area:
  • Business Process Administration
  • Manage: Business Process Definitions
  1. Access the
    View the Business Process Type
    report.
  2. Search for the
    Hire
    business process in the prompt.
  3. From the related actions, select
    Business Process
    >
    Configure Consolidated Template
    .

Users can't view the Configure Business Process Consolidated Template task.

The task doesn't display in global Search.
Security: These domains in the System functional area:
  • Business Process Administration
  • Manage: Business Process Definitions
  1. Search for the
    Hire
    business process.
  2. From the related actions, select
    Business Process Policy
    >
    View
    .
  3. From the
    Business Process Policy
    related actions, select
    Business Process
    >
    Configure Consolidated Template
    .

Users don't receive a consolidated experience for Review or Approve.

Review or Approve is not set to Step (b) on the
Hire
business process definition, or the reviewer or approver doesn't have the necessary security domain access to the sub business processes.
Security: These domains in the System functional area:
  • Business Process Administration
  • Manage: Business Process Definitions
  1. From the
    Hire
    business process related actions, select
    Business Process
    >
    Edit Definition
    .
  2. Set Review or Approve to Step (b) on your
    Hire
    business process.
  3. Ensure that the reviewer or approver has access to the sub business process domains.

The sub business processes don't display in the consolidated template.

Users don't have
View
and
Modify
access to the relevant sub business process domains.
Grant users
View
and
Modify
access to the relevant sub business process domains:
Sub Business Process
Domain
Assign Pay Group
Worker Data: Payroll
(Pay Group Specific)
Alternative:
Worker Data: Payroll Interface
(Pay Group Specific)
Collective Agreement
Worker Data: Collective Agreements
Government IDs
Person Data: Government IDs
Organization Assignments
Staffing Organizations: Header
Payment Elections
Worker Data: Payroll
(Payment Elections)
Alternatives:
  • Manage: Payment Election
  • Worker Data: Payroll Interface
    (Pay Group Specific)
Propose Compensation Hire
Set Up: Compensation Change Templates
Service Dates
Worker Data: Service Dates