Skip to main content
Administrator Guide
Last Updated: 2025-08-22
Setup Considerations: Flexible Work Arrangements

Setup Considerations: Flexible Work Arrangements

You can use this topic to help make decisions when planning your configuration and use of flexible work arrangements. It explains:
  • Why to set it up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.

What It Is

Workday enables you to track and report on the types of flexible work arrangements for your workers that are applicable to your organization.

Business Benefits

  • Workers can request and view their flexible work arrangements in Workday.
  • Enables managers and HR partners with tracking and reporting capabilities.
  • Enables you to load data for flexible work arrangements in bulk.
  • Reduces manual effort when ending jobs and terminating workers.
  • Manage various work arrangements tied to workers.

Use Cases

  • Workers can request or end their own flexible work arrangements.
  • Users can add or end a flexible work arrangement for workers they support.
  • Track and report on workers' current, future, and ended flexible work arrangements.
  • Rescind upcoming or active flexible work arrangements.
  • Users can correct termination dates for workers, which automatically updates their flexible work arrangement end date.

Questions to Consider

Questions
Considerations
What are the types of flexible work arrangements that you want to track for your organization?
Depending on the needs of your organization, you can configure types such as:
  • Compressed work schedule.
  • Fully remote.
  • Office/remote hybrid.
  • Work hours change.
Do flexible work arrangement types vary by country?
You can configure which countries you want to restrict the arrangement types and subtypes to.
Example: Your company has locations in France, Germany, and the United States. When you configure subtype options for the
Fully Remote
flexible work arrangement type, you decide to enable workers in the United States to have the option to work from home 100% of the time. However, you don't enable it for workers in France or Germany.
How can I test the condition rules that I've setup? How do condition rules impact future-dated positions and country restrictions?
You can access the
Test Flexible Work Arrangement Subtype Eligibility Rule
task to test the condition rule you've created.
When you test condition rules for a future-dated position, Workday evaluates the rule at the moment the task runs, not as of the effective date of the position. This can result in the condition rule becoming ineligible at the time of testing.
When you have both condition rules and country restrictions setup, Workday requires both to be true in order for the subtype to display when requesting or adding a flexible work arrangement.
Do you want managers or HR Partners to add Flexible Work Arrangements for workers directly?
You can set up
Add Flexible Work Arrangement for Worker
as an action step on the
Request Flexible Work Arrangements
business process. Ensure that you set the step preceding Request Flexible Work Arrangements as the completion step.

Recommendations

Configure a questionnaire on the
Request Flexible Work Arrangement
business process to collect address information and send a notification to Payroll if an employee is requesting to work from a location other than their home.
Configure flexible work arrangement types and subtypes that you can use in condition rules for business process routing.
Create a To Do step on the
Request Flexible Work Arrangement
business process if a worker requests a change in work hours. The To Do step reminds the user receiving the To Do to perform a job change.
When you enable users to add attachments, you can limit access to attachments by assigning them to categories that you secure to segment-based security groups.
Set up Embedded Analytics to enable managers to make business decisions based on insights gathered for their direct reports. You can gain visibility into this data when adding flexible work arrangements for workers.
You can configure this functionality using the
Maintain Related Worklets
related action on the
Request Flexible Work Arrangement
business process.

Requirements

No impact.

Limitations

  • There are currently no connections to or from other Workday Solutions, such as Payroll or Recruiting.
  • You can only add flexible work arrangements for a worker's current position, not previous positions.

Tenant Setup

No impact.

Security

Domains
Considerations
Self-Service: Flexible Work Arrangements
Provides a worker with self-service access to their flexible work arrangements.
Set Up: Flexible Work Arrangements
Secures set up tasks for flexible work arrangements.
Worker Data: Flexible Work Arrangements
Provides access to workers' flexible work arrangements.

Business Processes

Business Processes
Considerations
End Flexible Work Arrangement
Enables users to end a flexible work arrangement.
Request Flexible Work Arrangement
Enables users to request a flexible work arrangement.
You can also set up the
Request Flexible Work Arrangement
business process as a sub process for these business processes:
  • Hire
  • Add Additional Job
  • Contract Contingent Worker
  • Start International Assignment

Reporting

Report / Report Data Source
Considerations
View Flexible Work Arrangement Types
report
View the configured flexible work arrangement types and subtypes.
Workers with Flexible Work Arrangements
report
View workers that have flexible work arrangements within the organizations and date ranges selected. You can also include workers with flexible work arrangements that have ended.
Flexible Work Arrangement for HCM Reporting
report data source
Accesses Flexible Work Arrangement as its primary business object and returns 1 row per flexible work arrangement. Includes all flexible work arrangements.

Integrations

Web Services
Considerations
Add Flexible Work Arrangement
Adds a flexible work arrangement for a worker. Uses the Request Flexible Work Arrangement business process. When a worker has multiple jobs, you must specify 1 of the jobs for the worker.
End Flexible Work Arrangement
Ends a flexible work arrangement for a worker. Uses the Request Flexible Work Arrangement business process. When a worker has multiple jobs, you must specify 1 of the jobs for the worker.

Connections and Touchpoints

Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.