FAQ: Change Job
This topic is relevant to the enhanced change job experience. The new change job experience is available to all customers at this time.
Enhanced User Interface for Change Job
- What happens if I don’t uptake the new enhanced user interface for change job templates?
- We made the decision to make the Change Job enhanced user interface the single default experience for all users because the new experience not only matches current functionality but it significantly extends job change capabilities. The new Change Job experience is a much more seamless and user-friendly experience and it streamlines the entire process from start to finish. We've seen that the new user experience has proven to both reduce time to transact and increase completion rates.For customers who have:
- Not adoptedChange Job Templates:Workday will automatically migrate your currentChange Jobbusiness process into the necessary change job templates configured with the new user experience. Certain domain security configurations will be automatically converted. Additional review by your Administrator will be required to ensure capabilities meet current security requirements.
- AdoptedChange Job Templatesbut have not adopted the new user experience: Workday will automatically convert existing templates to use the new user experience. Customers will need to evaluate their security setup to make changes that align with their business needs.
- Why is the Enable Enhanced UI for this Template check box grayed out?
- On theMaintain Change Job Templatestask, you either need to:
- Select an initiating action.
- RemoveLocation after Changefrom theSelect Editable Fields for Start Pageprompt.
- Why doesn’t the Position field show up on templates with the enhanced user interface enabled?
- In the enhanced user interface for Change Job, we only display thePositionfield when you can edit it. ThePositionfield is visible when:
- ThePositionfield is included in the change job template.
- There’s an open position in the supervisory organization.
- The initiator has access to the proposed supervisory organization, such as through the Manager or Cost Center Manager roles.
- TheMove Positioncheck box isn't selected.
If these conditions aren’t met, then Workday defaults the current position and doesn't display thePositionfield. For change job templates without an enhanced user interface, Workday displays thePositionfield even if there are no open positions for the supervisory organization. - Where is the Attachments section?
- Change Job no longer has anAttachmentssection because it follows the standard business process framework. Any existing Change Job templates that you'd created that only contained theDocumentssection are no longer accessible. You must configure theAttachment Settings in BP Toolbarin order to include attachments in your Change Job transactions.
- Why is the old experience showing up when I start a job change through Workday Recruiting?
- If an internal candidate is moving to a new supervisory organization, Workday uses theRequest Transferinitiating action. If you haven't configured a change job template forRequest Transferwith the enhanced user interface enabled, Workday uses the old Change Job experience. If the internal candidate is moving within your own supervisory organization, we use theChange Jobinitiating action. If you haven't configured a change job template for Change Job with the enhanced user interface enabled, Workday uses the old Change Job experience.
- What security configuration should I have for the new user experience?
- For the new user experience, the Change Job business process uses a combination of the following to determine the change job information displayed to a user:
- Business process security policy.
- Template configuration.
- Access to proposed supervisory organization.
- Configuration of optional fields.
- Localization settings.
- Security domain configuration for these domains, including view and modify access:
- Staffing Actions: Change Job Date and Reason.
- Staffing Organizations: Headerfor theChange Organization Assignmentsbusiness process.
- Worker Data: Collective Agreementsfor theAssign Employee Collective Agreementbusiness process
- These compensation domains for thePropose Compensationbusiness process:
- Add Compensation Plans: Add Allowance
- Add Compensation Plans: Add Bonus
- Add Compensation Plans: Add Calculated
- Add Compensation Plans: Add Commission
- Add Compensation Plans: Add Hourly
- Add Compensation Plans: Add Merit
- Add Compensation Plans: Add Period Salary
- Add Compensation Plans: Add Salary
- Add Compensation Plans: Add Stock
- Add Compensation Plans: Add Unit Salary
- Compensation Change: Allowance
- Compensation Change: Bonus
- Compensation Change: Calculated
- Compensation Change: Commission
- Compensation Change: Compensation Basis Details
- Compensation Change: Future Changes
- Compensation Change: Guidelines
- Compensation Change: Hourly
- Compensation Change: Manage Compensation Basis
- Compensation Change: Merit
- Compensation Change: Period Salary
- Compensation Change: Salary
- Compensation Change: Stock
- Compensation Change: Total Base Pay
- Compensation Change: Unit Salary
- What type of help text can I configure on Change Job?
- You can configure business process step help text, and QuickTips through the Guidance Workspace report. You can't configure help text for section groups, because section groups don't exist on the new change job experience. We plan to retire the Change Job template on theView Business Process Templatereport in a future update. We recommend that you use one of the other methods for configuring help text for Change Job. See Steps: Set Up and Manage the Guidance Workspace.
- How does the Apply this Template to Review and Approve Steps check box work with the enhanced user interface?
- TheApply this Template to Review and Approve Stepscheck box doesn’t control when Workday displays the enhanced user interface. That's controlled by theEnable Enhanced UI for this Templatecheck box. When you selectApply this Template to Review and Approve Steps, Workday displays any fields that:
- You’ve configured to display on the template.
- Have changed in the background, even if they’re not configured to display on the template.
Workday displays all Change Job fields when you don't select theApply this Template to Review and Approve Stepscheck box. - Why doesn’t the move team with manager option show up on the Change Job event?
- All of the following must be true in order forThis person is a manager. Will their team be moving with them?to display on a change job template:
- The worker impacted by theChange Jobevent is a manager.
- TheThis person is a manager. Will their team be moving with them?field is included in the change job template in theMove Teamsection.
- You’re changing the supervisory organization for the worker.
- The proposed supervisory organization'sChange Jobbusiness process definition includesChange Superior Organizationas a business process step.
- You've selected theChange Job Default for Move Team with Managercheck box on theEdit Tenant Setup - HCMtask.
- The field isn't hidden from the user based on your configuration for the field on theConfigure Optional Fieldstask.
The option to move teams will not be available in these scenarios:- The worker being moved is not a manager.
- The manager is staying in the same supervisory organization.
- The manager also manages an organization that is a superior of the proposed organization.
- The manager's current supervisory organization has an organization hierarchy event in progress, such as aCreate Subordinateevent.
- The team that would be moved is in a subordinate organization that's not part of the manager's current supervisory hierarchy.
To enable the option to move a manager's team, Workday recommends you modify the default definition for theChange Jobbusiness process for the proposed supervisory organization to include two additional steps after the completion step:- Assign Roles - Change Assignments for Worker
- Change Superior Organization
- Who can see the What do you want to do with this person's current position? field?
- TheWhat do you want to do with this person's current position?field displays if you're:
- Changing the worker'sSupervisory OrganizationorPosition.
- The worker's current manager.
This means that it doesn't display for managers who're initiating aRequest Transfer. It only displays when theRequest Transferis routed to the worker's current manager.