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Administrator Guide
Last Updated: 2024-11-29
Steps: Set Up Email Notifications for Candidates Conversational Messaging

Steps: Set Up Email Notifications for Candidates Conversational Messaging

Security:
Set Up: Tenant Setup - BP and Notifications
 domain in the System functional area.
You can configure email notifications for participants in a candidate conversation to alert them when there's a new message in an active conversation.
  1. Access the
    Edit Tenant Setup - Notifications
     task.
  2. On the
    Notification Delivery Settings
     section, select
    Recruiting
    .
  3. In the
    Notification Type
     section, select
    Candidate SMS Messages
    .
    The
    Notification Type
    Candidate SMS Messages
     is for two-way messaging notifications delivered through email.
  4. Select the
    Override Parent Notification Type Settings
     check box.
  5. On the
    Rule
     prompt, select
    Create Notification Routing Rule
    .
    As you complete the
    Create Notification Routing Rule
      section, consider:
    Option
    Description
    Name
    Enter a name that describes the message type. Example:
    Incoming Candidate SMS
    .
    Description
    (Optional)
    Notification Type Usage
    Candidate SMS Messages
  6. On the
    Channel Frequencies
     section, click
    Add
     and enter these values:
    Field
    Value
    Channel
    Email
    Default Frequency
    Immediately
  7. On the
    Delivery Override
     section, click
    Add
    , and select the
    Channel
     and the
    Configuration
    .
Workday sends email notifications of new SMS messages to the primary recruiter and all participants in a candidate conversation.