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Last Updated: 2025-03-14
Setup Considerations: Learner Experience

Setup Considerations: Learner Experience

You can use this topic to help make decisions when planning your configuration of the learner experience. It explains:
  • Why to set it up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.

What It Is

You can provide tailored experiences for different learners based on their characteristics in Workday.

Business Benefits

  • Configure different interfaces for different audiences in your organization, providing flexibility.
  • Provide consistency for your audience by applying your brand to the Learning Home page.
  • Make it easy for learners to identify required or relevant content.
  • Create an engaging, more streamlined experience for learners to browse your catalog or complete their content.
  • Improve learner interaction with learning paths sharing functionality.

Use Cases

  • Configure separate banner images and header texts for specific audiences.
  • Promote a task, report, or external content to your learners using spotlight cards.
  • Add links to relevant content that learners can access on the panel menus.
  • Highlight important updates by displaying announcements on the Home page.
  • Target content for specific groups of users.
  • Enable learners to share their learning paths with others.

Questions to Consider

Questions
Considerations
How do you want to display information to your learners?
Workday provides a default configuration including:
  • A side panel from which learners can return to their learning homepage, view links, the My Learning, and Discover pages.
  • Customizable banner image and welcome message.
  • Cards, called Spotlight Cards, that enable learners to see their current status in, and type of learning content.
  • The ability for learners to swipe to view required or recommended content.
You can configure pages to display content that:
  • Is in progress, required, or of interest to a learner.
  • Develops learner skills or competencies, or is of interest to the learner.
  • Required.
You can also:
  • Add menu items for tasks, reports, or external content in the links section of the side panel.
  • Create spotlight cards that display that you can use to highlight tasks, reports, or both to a Learner.
  • Display required content dynamically. Three or more items of content display from left to right this view. Fewer than 3 items of content display vertically.
Which content do you want to call attention to?
To make content more visible and easier to access, you can add links to content, custom reports, or tasks on:
  • The links section of the main navigation menu.
  • Spotlight cards that display on the learning homepage.
  • Highlights that you add to your page, which learners can use to swipe through the content.
How do you want to configure the experience for different learners?
You can use segmented security to configure different learner experiences for different types of workers. Examples:
  • All employees.
  • Contingent workers.
  • External learners.
  • Managers.
  • Pre-hires.
You can structure your required content to display sequentially on the page when you want your learners to complete courses in a certain order. Spotlight cards and links only display to learners who have access to the tasks or reports that you add.
How do you want your learners to browse your learning catalog?
You can configure a spotlight card that you link to your learning content report. Learners can then browse your catalog to find content that is relevant to their interests. Learners can also use the Discover page to help them develop their skills or competencies or just find content of interest.
You can also enable language preferences so learners receive learning recommendations in their preferred languages.

Recommendations

Add these to your My Learning page to provide your learners with the best experience:
  • Continue Learning.
  • Required Learning.
Provide more relevant content recommendations for learners by enabling machine learning on:
  • Based on Your Skills to Develop.
  • Recommended for You.
  • Suggestions for You.
To maximize performance, reduce the number of security groups.

Requirements

You must opt in to access the tasks to configure the learner experience interface. You can opt out at any stage.

Limitations

Workday provides a default configuration to ensure a consistent experience for your learners. You can't configure:
  • The interface on which learners consume content.
  • The top 3 menu items on the side panel.
  • More than 3 spotlight cards per page.
  • More than 3 custom sliders per page.
  • More than 5 announcements on the Home page.
  • More than 120 characters in spotlight card subtitles.
To provide a streamlined experience, you can only add 3 or fewer of these Workday-delivered spotlight cards to your
Learning Home
 and
My Learning
 pages:
  • Create Lesson.
  • Drop Enrollment.
  • Edit Lesson.
  • Edit Preferences.
  • View Learning Transcript.
You can only add:
  • Continue Learning
     to the Home and My Learning pages.
  • Highlights
     to the Home page.
  • Most Popular
    ,
    Popular in Your Role
    , or
    Recently Added
     to the Home and Discover pages.
  • Required for You
     to the Home and My Learning pages.
  • Saved for Later
     and
    Learning Paths
     to the My Learning page.
You can only translate your spotlight cards into French, Italian, Portuguese, and Spanish.

Tenant Setup

Use the
Edit Tenant Setup - HCM
 task to configure tenant-wide options for:
  • Course and lesson rating. Workday suggests content with high ratings to learners.
  • Packaged content. Example: SCORM digital courses.
  • Learning paths.
  • Language preferences for learning recommendations.

Security

Configure these domains in the Learning Core functional area:
Domains
Considerations
Learning Access
Enables users to:
  • View content information.
  • View content progress.
Manage: Share Learning Paths
Enable users to share their learning paths with others.
Set Up: Tenant Setup - Worklets
Set Up: Learner Experience
Users with access to these domains can configure the learner interface.

Business Processes

No impacts.

Reporting

Reports or Dashboards
Considerations
Browse Learning Content
 report
Add this report, or your custom version, to spotlight cards that enable learners to browse your learning catalog.
Learners can use the
External Content Type
 facet on this report to filter external content if they've configured Skillsoft Percipio in their tenant.
My Library
 dashboard
Enables learners to manage their learning paths and create a personalized curriculum from the learning catalog.

Integrations

Web Services
Considerations
Get Learning Navigation Items
Put Learning Navigation Item
Use to view or add links to relevant content.
Get Learning Page Items
Put Learning Page Item
Use to view or add content items to your pages.
Get Spotlight Cards
Put Spotlight Cards
Use to view your current configuration, or load spotlight cards into Workday.

Connections and Touchpoints

Touchpoints
Considerations
Learning Content
Learners can view courses and lessons you create on their Learning interface.
Opportunity Graph
Learners can identify courses ranked most highly by workers in positions on their Opportunity Graph.
Talent
You can use the survey functionality from Talent as a lesson type to get feedback on the usability of your learner interface.
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.