Reference: Notifications in Workday for Business Applications
Workday Everywhere notifications can be organized into these frameworks:
- Workday Everywhere: Notifications for specific features that you configure on theSet Up Notifications for Workday Everywheretask.
- Workday Tenant: Approval notifications for business processes that you route to Slack and Microsoft Teams on theEdit Tenant Setup - Notificationstask.
Workday Everywhere Framework
You can use the
Set Up Notifications for Workday Everywhere
task to enable Workday Everywhere to deliver Slack or Microsoft Teams notifications to workers.Workday Everywhere delivers notifications to all workers, including those not connected to Workday for Slack or Microsoft Teams. These notifications provide a direct option to connect but exclude specific data or actions to protect sensitive information. Workday recommends that all workers connect to Workday for Slack or Workday for Microsoft Teams to get the most out of notifications.
Workday Everywhere supports these notification types for connected users:
Notifications | Description |
|---|---|
Anytime feedback | You can configure Workday Everywhere to deliver notifications when someone receives anytime feedback.
Notifications include:
We deliver anytime feedback notifications to everyone the feedback is shared with. Example: Unless the feedback is private, we notify the recipient and their manager. Workday automatically enables anytime feedback notifications. You can disable them by accessing the Set Up Notifications for Workday Everywhere task and clearing the Active check box for Anytime Feedback on the Workday Everywhere Notifications tab. |
Case management | You can configure Workday Everywhere to notify workers when someone replies to their open Help cases.
Notifications include:
You can set up case management notifications on the Set Up Notifications for Workday Everywhere task by accessing the Other Notifications tab and adding the Help functional area with Case Reply as the Content Type . |
Expenses | You can configure Workday Everywhere to notify workers when their expense reports are reviewed.
Notifications include:
Workday enables expense report notifications by default. You can disable them by accessing the Set Up Notifications for Workday Everywhere task and clearing the Active check box for Expense Everywhere on the Workday Everywhere Notifications tab. |
Learning | Workday Everywhere supports 2 types of notifications for Learning enrollments. When you set up Learning notifications, we deliver:
You can set up Learning notifications on the Set Up Notifications for Workday Everywhere task by configuring the Enroll in Content business process on the Business Process Notifications tab. |
Time off | Workday Everywhere supports 2 types of notifications for time off requests and time off corrections. When you set up time off notifications, we deliver:
See Steps: Set Up Time Off Notifications for Workday Everywhere for setup details. |
Workday Tenant Framework
You can configure Workday Tenant framework notifications for business processes on the
Edit Tenant Setup - Notifications
task where Workday Everywhere channels are available to be added to notification routing rules for the Approvals notification type in the Business Processes
parent notification type. See Reference: Edit Tenant Setup - Notifications and Create Notification Routing Rules. Workday Everywhere delivers these notifications for business processes that include an
Approval
step with the corresponding system notification enabled. The Action
step isn't supported.Notifications include:
- The name of the business process and theApprovalstep.
- The due date of the approval.
- A link to view the request in Workday.
Workers can set the frequency of these notifications in their personal notification preferences when you enable these frequencies on the notification routing rule:
- Immediately
- Mute
When a worker receives 5 notifications within 1 hour, Workday delivers a message with a link to the
Change Preferences
task. Workers can mute Slack and Microsoft Teams notifications on that task. Muting these notifications doesn't affect notifications that you configure on the Set Up Notifications for Workday Everywhere
task, such as time off requests, expense reports, and learning enrollments.When an event generates both a Workday Everywhere framework notification and a Workday tenant framework notification, Workday delivers only the Workday Everywhere framework notification so that you don't receive duplicates.