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Administrator Guide
Last Updated: 2024-03-08
Reopen Open Enrollment

Reopen Open Enrollment

  • Security:
    Process: Open Enrollment
     domain in the Benefits functional area for administrators to reopen an employee's open enrollment event.
  • Create the
    Reopen Open Enrollment Event
     business process definition and security policy in the Benefits functional area. You can enable self-service users as well as administrators and partners to initiate the business process.
  • Ensure the worker's open enrollment event is in a Closed or Finalized status.
You can enable the reopening of an individual employee's open enrollment event. Once enabled, an employee can reopen their open enrollment event, or a benefits administrator can reopen it for them. This feature enables employees to resubmit closed or finalized open enrollment events within a specified time frame to make corrections to their elections, or upload required documentation.
You can't initiate the reopening of open enrollment events on mobile; however, employees can make benefit elections on mobile after the event is reopened on desktop.
  1. Access the
    Create Open Enrollment Event Type
     task.
    Select the
    Enable Reopen of Open Enrollment
     check box.
    The greater the value in the
    Days to Enroll
     field, the greater the risk for the employee to have a lapse in coverage.
    To prevent lapses in coverage or discrepancies in payroll deductions, Workday recommends that you don't enable open enrollment events to be reopened past the actual open enrollment event date.
  2. Access the
    Reopen My Open Enrollment
     task in the
    Tasks and Reports
     section of the Benefits and Pay Hub.
    Self-service users can access this task to reopen their open enrollment event if
    Employee As Self
     is allowed as an initiator on the business process security policy.
  3. Access the
    Reopen Enrollment
     task from the related actions menu on the
    Open Enrollment Details View
     page.
    Benefits administrators and partners can access this task to reopen an individual employee's open enrollment event.
Workday:
  • Rescinds the employee's previous open enrollment event and generates a new one. The new event maintains the elections the worker last submitted.
  • Updates the
    Submit By Date
     on the
    Reopen Open Enrollment Confirmation
     page to account for the value entered in the
    Days to Enroll
     field. The
    Submit By Date
     doesn't account for weekends or holidays, and only updates once the business process completes.
Your original open enrollment window is 2024-01-01 to 2024-01-31, and the event date is 2024-02-28. You'd like to provide your employees an additional opportunity to reopen their open enrollment to upload documentation on their dependents. You enable the feature and, to prevent lapses in coverage and payroll discrepancies, you enter the value 27 in the
Days in Reopen Period
 field so that employees can't request to reopen their event starting from the event date of 2024-02-28. In the
Days to Enroll
 field, you grant employees 7 days to change their benefits after they reopen their event.
Create custom reports with the
Open Enrollment Event is a Reopened Event
 report field to view open enrollment events created from a reopen event. Your custom report must use the
Enrollment Events for Benefit Group
 data source to access this report field.