Troubleshooting: Absence Occurrences
Unexpected results for absence occurrence start or end dates on the View Absence
Occurrences Detail report.
You didn't run the conversion to convert existing absence data into absence occurrences
in your tenant.
Security: These domains in the Time Off and Leave functional area:
- Set Up: Leave of Absence
- Set Up: Time Off
- Worker Data: Absence Occurrences
- Worker Data: Absence Occurrences (Manager View)
- Access theView Absence Occurrences Detailreport to verify whether the conversion was run and created occurrences for all existing data. If not run, Workday won’t have joined a day of absence that existed before you enabled absence occurrences for that type, with a new consecutive day, entered after you enabled absence occurrences.
- Access theConfigure Absence Occurrencestask.
- Ensure that the absence types that you want to enable are selected.
- ClickOKto run the conversion and convert all existing data for the selected absence types.
Unexpected results for actual grouping of days into a single occurrence or number of
workdays.
Days to Include
option isn't set correctly for the absence
type.Security: These domains in the Time Off and Leave functional area:
- Set Up: Leave of Absence
- Set Up: Time Off
- Access 1 of these tasks depending on the absence type that the occurrence relates to:
- Configure Absence Occurrence(for custom types).
- Edit Leave Type.
- Edit Time Off Plan(for absence table tiers or time off plans).
- Ensure that you set theDays to Includeoption correctly.This option determines which days of absence to include and group as consecutive workdays of absence. For absence tables, Workday joins all days to include from the time off plans on all tiers. Example: IfDays to Includeis:
- Monday for Tier 1 and Tuesday for Tier 2, the days to include for that absence table is Monday-Tuesday.
- Workdays (Non-Holidays)orWorkdays (Work Hours exceed Holiday Hours), verify whether the worker actually has scheduled days for the occurrence date range.