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Administrator Guide
Last Updated: 2023-06-23
Troubleshooting: Calculated Field Errors on Expense Reports

Troubleshooting: Calculated Field Errors on Expense Reports

When Workday can't populate a calculated field on an expense report, we display an error message that prevents the worker from completing it. When the worker exits the expense report, they can't access it again until you correct the error.
The expense report contains expense lines that have calculated fields with incorrect configurations.
The error messages that Workday displays might describe issues such as:
  • A currency type that doesn't currently exist in Workday.
  • An unavailable currency conversion rate.
  • Prompts returning with no values.
We recommend that you test and verify calculated field changes in your Sandbox tenant.
  1. Access the
    Find Expense Reports
     report.
    Identify the expense report you want to fix.
    Security:
    Process: Expense Reports - Reporting
     domain in the Expenses functional area.
  2. Access the
    Maintain Custom Validations
     report.
    Select the
    Expense Report
     transaction type, and click
    Test Validations
    .
    From the
    Expense Report
     prompt, select the expense report you want to fix.
    From the error message that displays, note the calculated field that's in error.
    Security:
    Set Up: Custom Validations
     domain in 1 of these functional areas:
    • Common Financial Management
    • System
  3. Access the
    View Calculated Field
     report.
    Select the calculated field that you identified from the error message.
    From the related actions menu, select
    Calculated Field > Edit
     and use the configuration options that display to update the calculated field to resolve its error.
    Examples:
    • Add a currency conversion.
    • Select the
      Return Zero on Error
       check box so Workday can automatically populate a zero value on blank calculated fields.
    Security: One of these domains in the System functional area:
    • Custom Field Management
    • Custom Report Creation