Concept: Purge Customer Data

Workday recommends that you only grant the ability to purge data to users who understand the purging process and its consequences.

In order to purge customer data, you need access to the

Purge Customer

subdomain in the

Purge Person Data

domain.

When you create a security policy for the

Purge Customer

subdomain, users with the HR Administrator or Data Privacy Administrator roles automatically inherit access from the

Purge Person Data

domain. You can remove them manually.

Workday recommends that you test the purge in your Sandbox environment before you purge any data in your tenant.

Workday purges certain personally identifiable information for inactive customers that you select using the

Purge Customers

report data source with the

Create Custom Report

task. The report data source only returns inactive customers without an in-progress summary change event.

Workday doesn't support scheduled purges for customer data.

Ensure you have contextual access to the secured items you wish to purge.

You need to purge child customers independently of their parents. Purging a parent customer doesn't purge its children.

When you purge a customer name, Workday also purges the name from existing worktags that use it. Example: The customer name is purged from the worktag on existing journals.