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Administrator Guide
Last Updated: 2023-06-23
Create Merchant Account for Payment Service Provider

Create Merchant Account for Payment Service Provider

  • Create and host a web application to integrate Workday with the payment service provider.
  • Set up the payment type for the customer portal transactions.
  • Add payment type to the bank accounts.
  • Set up a credit card payment provider.
  • Security:
    Set Up: Credit Card
     domain in the Common Financial Management functional area.
To establish a connection with the payment service provider and the bank accounts, create merchant accounts for a company. Make sure that the bank accounts are:
  • Open.
  • Support the payment type you've defined for the customer portal.
  • Support receiving customer payments.
Workday enables you to identify the bank accounts that are:
  • Setup as merchant accounts for customer portal payments
  • Set to receive credit card payments from the payment provider.
If you use separate bank accounts, you can create multiple merchant accounts for a single payment provider.
  1. Access the
    Maintain Merchant Accounts for Customer Portal
     task.
    Select the URL of the payment service provider you've configured.
  2. As you complete the task, consider:
    Option Description
    Merchant Account ID
    You define this merchant account in your web application and the payment service provider.
    In Use
    Workday sets the Merchant Account to
    In Use
     when the company it's associated with has an invoice eligibility rule.
    To delete a merchant account, you must delete all invoice eligibility rules for the associated company. You can do so by accessing the
    Delete Invoice Eligibility Rules for Customer Portal Payment
     task.
    Bank Account
    Select at least 1 bank account of a company. Workday displays only those bank accounts that are open, and have Customer Payment configured for account usage.
    You can't delete a bank account if the company it's associated with has an invoice eligibility rule. You can only change it to those bank accounts that are valid for the company in the invoice eligibility rules.
    Merchant Account Currency
    Workday displays only those currencies that are on the associated bank account.
    Make sure to select a currency when you define payment amount limits.
    Minimum Payment Amount
    If you don't define a minimum payment limit, Workday applies the limit set by the payment service provider, given it has one.
    Maximum Payment Amount
    If you don't define a maximum payment limit, Workday applies the limit set by the payment service provider, given it has one.
Create invoice eligibility rules to identify the invoices that your customers can pay through a credit card in the customer portal.