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Administrator Guide
Last Updated: 2023-06-23
Configure Bank Accounts for Customer Portal Payment

Configure Bank Accounts for Customer Portal Payment

  • Define bank accounts and payment types.
  • Security:
    Set Up: Bank Entity
     domain in the Banking and Settlement functional area.
Your bank account must support the Payment Type you’ve defined for the customer portal. The merchant account uses this bank account to receive credit card payments from the payment service provider. You can configure multiple bank accounts for 1 merchant account.
You can't delete a bank account if the company it's associated with has an invoice eligibility rule. You can only change it to those bank accounts that are valid for the company.
  1. Access the
    Edit Bank Account
     task and select the bank you want to configure for customer portal payment.
  2. Under the general
    Account Information
     section, add
    Customer Portal Payment Type
     to the
    Allowed Payment Types
    .
    This configuration enables the bank to accept the payments originating from customer portal.
  3. Under the
    Bank Account Usage
     section, set
    Customer Payment
     as a
    Primary Account Usage
    , or select the
    Allow Additional Usage
     check box.
    This setup enables the bank account to receive customer payments.
  • You can use the bank account to configure merchant accounts for receiving payments from payment service providers.
  • Access the
    View Bank Account
     report to determine if the bank account is linked to a merchant account for customer portal.
Set up a merchant account.