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Administrator Guide
Last Updated: 2023-09-08
Create Customer Payment Application Condition Rule

Create Customer Payment Application Condition Rule

  • Create reasons for applying invoice adjustments, on-account payments, unapplied payments, and writing off invoices.
  • Security: Set Up: Customer Accounts
     in the Customer Accounts functional area.
  • Security: Set Up: Sponsor Accounts
     in the Grants Management functional area.
You can create:
  • Invoice condition rules to retrieve invoices for credit application, or for processing write-offs.
  • Payment condition rules to retrieve invoices for payment application.
Workday uses a combination of the condition rules and
Application Type
 to match invoices that are eligible for automatic payment application.
  1. Access the
    Create Customer Payment Application Condition Rule
     task.
  2. As you complete the task, consider:
    Option Description
    Description
    Enter a meaningful description for identifying the rule. This description displays in prompts when you select from available rules.
    Source External Field or Condition Rule
    The source data for which you’re defining a rule condition. You can select from delivered Workday sources, or condition rules and custom worktags that you've already defined.
    Relational Operator
    Select how you want to compare the source data to the next value in your condition. The options depend on the data type of the source.
    Comparison Type
    Specify whether Workday will compare the source to another field or to a value that you enter in the
    Comparison Value
     column.
    ( )
    Use parentheses to group one or more conditions together.
    Example:
    (A and B) or C
    .
You can create a condition rule where the on-account payment amount matches the invoice amount due. When you set
Application Type
 to
On-Account Payments
, Workday retrieves all invoices where:
  • The amount to pay is the same as the on-account payment amount.
  • The invoices have a status of
    Unpaid
     or
    Partially Paid
    .
And/Or
(
Source External Field or Condition Rule
Relational Operator
Comparison Type
Comparison Value
)
And
Invoice is Unpaid
equal to
Value specified in this filter
Select the check box
And
On-Account Remaining Amount
equal to
Value from another field
Amount Due with Sign
To find relevant rules, you can run the
All Condition Rules
 report, and specify
Customer Payment Application Rule
 for the
View Condition Rules used as
 field.