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Administrator Guide
Last Updated: 2024-01-26
Concept: Taxes in Customer Invoice and Cash Sale Web Services

Concept: Taxes in Customer Invoice and Cash Sale Web Services

In Workday, you can retrieve and store tax amounts calculated from billing systems outside of Workday. When you create customer invoices, invoice adjustments, and cash sale through web services, Workday enables you to:
  • Override Workday tax calculations.
  • Import third-party tax details to Workday.

Override Tax Amounts

The functionality described in this section applies to web service versions 41 and above.
You can edit fields in the
Taxable Code Application Data
element on these web services:
  • Import Customer Invoices
  • Submit Cash Sale
  • Submit Customer Invoice
  • Submit Customer Invoice Adjustment
When you don't have
Third Party Tax Options
enabled on the
Edit Company Tax Details
task, you can use the
Tax Amount
field on the
Tax Rate Application Data
subelement to override Workday tax calculations. If you:
  • Leave all fields in the
    Taxable Code Application Data
    element blank, Workday doesn't override the tax amount.
  • Specify values for the other fields, but leave the
    Tax Amount
    field blank, Workday overrides the tax amount as zero.
Workday always calculates the withholding tax, and you can't override it.
If you edit an invoice, adjustment, or cash sale, or if any of these transactions pass through a business process review step, Workday recalculates your tax amount. This applies even if you don't make any changes. Workday recommends that you reconfigure your business process to remove the review step when populating tax amounts using web services.
Before you call our web services, group the lines on the
Tax Code Application Data
element, by
Tax Applicability
,
Tax Code
, and
Tax Point Date Type
.

Third-Party Tax Details

The functionality described in this section applies to web service versions 41.1 and above.
When you enable the
Third Party Tax Options
functionality from the
Company
Edit Company Tax Details
related actions menu on the company profile, Workday populates third-party tax details in the
Customer Invoice Line Third Party Tax Rate Data
field on these web services:
  • Bulk Import Customer Invoice
  • Get Customer Invoices
  • Get Customer Invoice Adjustments
  • Import Customer Invoice
  • Submit Customer Invoice
  • Submit Customer Invoice Adjustment