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Administrator Guide
Last Updated: 2026-06-12
Steps: Set Up Intelligent Prompt Recommendations for Cash Management Transactions

Steps: Set Up Intelligent Prompt Recommendations for Cash Management Transactions

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
To train the intelligent recommendation models, you need at least 500 historical records of:
  • Ad hoc bank transactions with associated bank accounts, revenue/spend categories, and ledger accounts.
  • Ad hoc payments with associated spend categories.
  • Miscellaneous payments with associated spend categories.
You can enable recommended prompt values that your organization frequently uses to simplify data entry on:
  • Ad hoc bank transactions.
  • Ad hoc payments.
  • Miscellaneous payment requests.
On ad hoc bank transaction tasks, Workday displays up to 5 recommended values by confidence level in these prompts:
  • Bank Account
  • Ledger Account
  • Revenue/Spend Category
On ad hoc payment and miscellaneous payment request tasks, Workday displays up to 5 recommended values in the
Spend Category
 prompt.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    1. On the
      Innovation Service Opt-In
       tab, select the
      Financial Management Generally Available Machine Learning Features and Third Party Services
       service check box in the
      Financials
      category.
    2. On the
      Innovation Services Data Selection Opt-In
       tab, select the
      Cash Management Data
       category check box.
  2. Access the
    Edit Tenant Setup - Machine Learning
     task.
    Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.
    Security:
    Set Up: Tenant Setup - Machine Learning
     domain in the System functional area.
  3. Access the
    Maintain Machine Learning Prompt Recommendations
     task.
    1. On the initiation page, select the
      Cash Management
       product area.
    2. In the
      Cash Management
       section, select the
      Enable Machine Learning Recommendations
       check box for each prompt that you want to receive recommended values for.
    Security:
    Set Up: Tenant Setup - Financials
     domain in the System functional area.
When you complete the configurations, Workday requires up to 2 weeks to train the intelligent models with your historical data and display the prompt recommendations. Workday automatically refines the models weekly to enhance the prompt values.