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Administrator Guide
Last Updated: 2024-10-18
Set Up a Federal Service Center and Tie It to Pay Groups

Set Up a Federal Service Center and Tie It to Pay Groups

Set up SF 2809 and SF 2810. See Create Standard Forms for Benefits.
Workday enables Standard Forms 2809 and 2810 to derive the Payroll Office Contact and Payroll Telephone Number from a worker's service center and associated pay group.
  1. Access the
    Create Service Center
     task. Enter a name and phone number.
    Workday suggests using the name of your payroll service as the name of the service center. These are the values that will populate as Payroll Office Contact and Payroll Telephone Number on SF 2809 and SF 2810.
  2. Access the
    Create Service Center Representative
     task.
    Select the service center you created in the
    Service Center
     field.
  3. Access the
    Maintain Assignable Roles
     task. Create a new row.
    As you complete this task, consider:
    Option Description
    Role Name
    Consider using the name of your payroll service.
    Workday Role
    Select
    Federal Service Center Contact
    . This option ensures that Workday knows where to derive the correct name and phone number for the Standard Forms.
    Enabled for
    Select
    Pay Group
    .
    Restricted to Single Assignment
    Select this check box.
    Assigned/Reviewed by Security Groups
    Select the security groups that should have the ability to assign this role to pay groups. Example:
    Security Administrator
     or
    HR Organization Administrator
    .
  4. Assign the service center representative and role to the applicable pay groups.
    Navigate to the applicable pay group, and from the related actions menu select
    Roles
    Assign Roles
    , then add a new row. Next, consider:
    Option Description
    Role
    Select the assignable role you created.
    Assign to
    Select the service center representative you created.
Workday populates these fields where applicable on SF 2809 and SF 2810:
  • Payroll Office Contact
  • Payroll Telephone Number
These fields are derived from the name and phone number configured on the Federal Service Center representative assigned to the worker's pay group.